Customer Services Officer, Venue Operations
1 week ago
Customer Services Officer, Venue Operations (Performing Arts) The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment. (This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance.) Responsibilities Performing information counter duties and responding to enquiries Providing show usher services Managing the cloakroom and service bar with sales transactions Maintaining smooth operation of the performing arts venues and events by delivering excellent customer services Providing event support Performing any duties from time to time as reasonably assigned by the Authority Qualifications Possess higher diploma or above with preferably 1‑2 years of relevant experience in venue operations in performing arts venues, tourism and/or hospitality sector Preferably have usher experience in performing arts venue or have good knowledge of front‑of‑house operation / event operation Be service‑oriented with professional customer service skills and positive service attitude Be required to work on shift (5‑day work week) according to the duty roster assigned including weekends and public holidays Be proficient in written and spoken English and Chinese (proficiency in other languages is an advantage) Application deadline: 04‑12‑2025 All related information will be kept up to 24 months and all personal data will be destroyed afterwards. Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful. #J-18808-Ljbffr
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Customer Services Manager, Venue Operations
16 hours ago
kowloon, Hong Kong SAR China West Kowloon Cultural District Authority Full timeCustomer Services Manager, Venue Operations (Performing Arts) The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment. Responsibilities Managing a frontline operation...
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Senior Operation
2 weeks ago
Kowloon, Hong Kong SAR China BalanceVital Health Managment Limited Full timeSenior Operation & Customer Service Officer We are seeking an enthusiastic Senior Operation & Customer Service Officer to join our dynamic team at BalanceVital Health Management Limited. You will play a vital role in supporting the day-to-day operations of our organization, contributing to the success of our client-focused healthcare services. What you’ll...
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Customer Services Officer
1 week ago
Kowloon, Hong Kong SAR China Pacific Extend Properties Management Limited 泓建物業管理有限公司 Full timeJob Overview We are looking for a front-of-house operator to act as programme in charge by leading a small group of ACSO and assist daily operation of the Cultural Centre / Museum / exhibition gallery. The main duty will be during the timeslot (15:30-23:30). Responsibilities Front‑of‑house operation, act as programme in charge by leading a small group of...
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Kowloon, Hong Kong SAR China West Kowloon Cultural District Authority Full timeA cultural district authority in Hong Kong is seeking a Customer Services Officer for Venue Operations in the Performing Arts. The position involves providing exceptional customer service, managing event operations, and supporting show usher services. The ideal candidate must have a higher diploma, 1-2 years of relevant experience, and be proficient in both...
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Venue Operations Manager — Performing Arts
16 hours ago
kowloon, Hong Kong SAR China West Kowloon Cultural District Authority Full timeA major cultural organization in Hong Kong is seeking a Customer Services Manager for Venue Operations in Performing Arts. This role involves managing a frontline team to ensure excellent guest experiences and overseeing logistics for events and shows. Candidates should have a recognized degree in relevant fields, significant supervisory experience, and...
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeSenior Executive/Executive, Customer Service Operations Add expected salary to your profile for insights iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced...
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Senior Customer Service Operations Leader
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeA leading pension services firm in Hong Kong is seeking a Senior Executive/Executive for Customer Service Operations. This role focuses on providing exceptional support for MPF administration. Key responsibilities include resolving customer inquiries, utilizing CRM software, and collaborating across departments. Ideal candidates possess strong communication...
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Customer Service Officer
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Kowloon, Hong Kong SAR China K11 Concepts Limited Full timeResponsibilities Provide premium customer services, handle customers’ enquiries & complaints; collect feedback from customers within various spots inside K11 MUSEA. Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the tenants of K11 MUSEA. Perform...
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Customer Service Officer
4 days ago
Kowloon, Hong Kong SAR China WOLF 1834, Limited Full timeResponsibilities Build and maintain relationships with customers through excellent customer service and communication. Handle customer inquiries, returns, and complaints in a professional and timely manner. Manage Sales Operations as ordering System, online and offline and after sales services. Support on tradeshow and events. Support the Sales Director on...
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Customer Services Officer
2 weeks ago
kowloon, Hong Kong SAR China HSBC Full timeCustomer Services Officer Location: Tsim Sha Tsui, Hong Kong SAR Salary: HKD 21,000 – 23,000 per month Hiring for entry level, full-time position. Fresh graduates are also welcome. Responsibilities Handle irregular refunds, conduct investigations, and resolve cases by liaising with merchants, vendors, cardholders, member banks, and internal departments....