HSH Group

We are looking for talented applicants with enthusiasm, passion, a positive service attitude, and outstanding interpersonal and communication skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market-leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Anticipates and fulfills guests' needs by offering personalized recommendations and services
• Maintains excellent knowledge of local attractions, events, and services, and innovates new ideas to enhance guest experience
• Assists Chief Concierge in implementing and maintaining Peninsula service standards within the Concierge team
• Monitors training and development of the team in order to promote a climate of enthusiasm and encouragement
• Provides guidance and support to the team, fostering an environment of excellence, professionalism, and teamwork

General Requirements:

• At least 5 years of relevant hotel experience in Concierge
• Excellent command of both spoken and written English and Chinese
• Strong leadership, organizational, interpersonal, and communication skills
• Knowledge of MS Office and PMS systems
• Member of Les Clef d’Or

About The Peninsula Hong Kong:

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.