Employee Engagement Manager

Role Introduction Reports To: Head of Internal Communications & Engagement As a strategic and creative thinker who is results‑oriented, you will be responsible for developing employee engagement strategies, programmes, communications and events to elevate the employee experience and strengthen employee pride. You will lead the Employee Engagement team to ensure high quality, end‑to‑end delivery of initiatives that drive engagement across our diverse employee groups in Hong Kong, our home base, and globally. Your key focus is to keep employees energized, engaged and connected with Cathay, shaping a positive work environment that supports our business goals and, in turn, influences customer satisfaction. Key Responsibilities Develop and execute company‑wide engagement and event strategies to elevate the employee experience, instill positivity and keep our employee groups in Hong Kong and the regions engaged with the company. Connect employees with the company’s purpose, vision, culture and strategy, and develop and execute integrated communications and engagement plans through both online and offline activities, including the annual leadership conference, quarterly senior leadership meetings, and town‑hall events. Deliver unique and prestigious employee experiences and strengthen our recognition culture through thoughtful execution of everyday recognition and annual award programmes, as well as engagement initiatives and events throughout the year. Provide advisory and support for other department‑driven events for Cathay employees in Hong Kong. Effectively manage the Cathay sports and interest clubs network, including setting operational guidelines and principles, providing guidance and support to clubs, facilitating club administration matters, recruiting new club members, and developing plans to improve club effectiveness while strengthening Cathay Pride. Continuously identify creative ways to actively engage employees in delivering impactful engagement programmes and event experiences; connect them with the business, leaders, and colleagues; and develop regular event and project reports to track progress and identify opportunities for improvement. Develop strong planning processes and guidelines to support our team and regional/department counterparts in efficiently and effectively executing engagement events and initiatives. Lead and manage a diverse team to deliver engagement programmes and events, cultivating business acumen, teamwork and functional expertise needed for individuals to grow and for the whole team to perform with excellence. Manage external vendor, stakeholder, and team relationships to facilitate communication and collaboration, and build collaborative relationships with regional/department counterparts. Manage the team’s budget and support other team administration matters such as the annual budgeting and planning processes. Requirements A degree holder with 8+ years’ experience in communications, engagement, marketing, event or related roles, preferably in complex organisations with geographically dispersed employees. Experience developing and executing employee engagement strategies and reporting against progress. Experience managing large, high‑profile company events and experiences, and everyday employee activities. A strong understanding of what good employee experience looks like, in the context of business changes and culture. Strong knowledge of industry trends, tools and techniques that drive engagement and deliver great employee experiences. An effective leader with strong experience in team engagement and management to deliver performance. Excellent project management and event skills; attention to detail with an eye for quality. Excellent communication, presentation, writing and collaboration skills and command of written and spoken English. Cantonese advantageous. Ability to foster professional working relationships at all levels, balancing the needs of all stakeholders, including vendor/agency management and strong budget management experience. A creative problem solver and self‑starter; ability to work and keep calm under pressure, managing stakeholder expectations. Personal & Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and for any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods. #J-18808-Ljbffr