Chubb Life Global Office HR Operations Associate
5 days ago
Description The HR Operations Associate is a member of HR Operations team responsible for Oracle HCM Onboarding and Offboarding journey support regionally. Partnering with HRBPs HR Shared Services team and Payroll the HR Operations Associate will be responsible for assessing and driving improvements for all HR Operations processes impacting Onboarding and addition the HR Operations Associate will provide Tier 2 escalation support for enquiries and requests coming through HR ServiceNow in Traditional Chinese language. Duties and Responsibilities Map review and document current HR Business Partner HR Shared Services and Payroll core Onboarding and Offboarding processes across all countries and legal entities. Responsible for Oracle HCM Onboarding and Offboarding journey step modifications partnering with local HR teams on requirements gathering and Global team to ensure changes are properly documented tested and released. Support and resolve escalated enquiries and process requests related to Onboarding Offboarding and Tier 2 Traditional Chinese tickets as assigned. Support enquiries and process requests in other areas of the end-to-end employee lifecycle as required. This includes but not limited to talent acquisition administration compensation benefits administration time & labor absence and overall employee data management. Provide back-up support for other HR Operations team members including in the areas of Workforce Planning Reporting & Analytics and Payroll. Qualifications Skills and Experience Experience in implementing HR systems and processes for multinational corporations. Financial Services industry experience preferred. Experience with HR information systems (preferably Oracle HCM) Experience with service center technologies (preferably ServiceNow) Proficiency with Microsoft Office Suite Power BI Power Automate. Excellent communication skills both verbal and written including good command of written and spoken English Traditional Chinese and Mandarin Superior organizational skills and able to manage multiple priorities effectively Strong interpersonal skills to work collaboratively with stakeholders cross-culturally and at different organizational levels Detail oriented with strong problem-solving skills Customer focused mindset and positive learning attitude Required Experience : IC Key Skills Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms Employment Type Full-Time Experience years Vacancy 1 #J-18808-Ljbffr
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hong kong, Hong Kong SAR China Chubb Life Full timeJoin to apply for the Chubb Life Global Office: Senior Manager/Manager, Financial Planning & Analysis role at Chubb Life Job Description Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental...
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Hong Kong Island, Hong Kong SAR China Chubb Life Insurance Hong Kong Limited Full timeChubb Life HK: Senior Manager, Policy Admin Oversee operation of POS Department and manage vendor(s) on outsourced service to ensure quality assurance Monitor the performance of the department to ensure delivery of committed SLA and quality standard Support transformation and strategic projects Mentor and train team members to build technical and customer...
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Chubb Life HK: Senior Manager, Policy Admin
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Hong Kong Island, Hong Kong SAR China Chubb Life Insurance Hong Kong Limited Full timeChubb Life HK: Senior Manager, Policy Admin Oversee operation of POS Department and manage vendor(s) on outsourced service to ensure quality assurance. Monitor the performance of the department to ensure delivery of committed SLA and quality standard. Support transformation and strategic projects. Mentor and train team members to build technical and customer...
