Business Management, Operations Professional

6 days ago


Kowloon, Hong Kong SAR China China Construction Bank (Asia) Corporation Limited Full time

Business Management, Operations Professional (Back Office), Consumer Banking Support in organising, reviewing and monitoring the operational process related to branches including standardization of work flow, report review etc. to minimize the operational risk of branches. Work closely with internal parties for business inquiries and daily operation. Take lead to provide the latest operations guideline to ensure that regulatory compliance and the Bank's policies and procedures are strictly adhered. Lead projects and forming teams to assist DOMs/SOMs for enhancement and improvement of branch operations & services in key areas such as KYC, AML and other relevant key controls at branch. Define key review matrix and working with QA team on ongoing monitoring of branch operations to prevent internal and external frauds. Assist team head to collect and review the quality of miscellaneous reports before submission to division head. Act as deputy team head to supervise/monitor the DOM, Operation Ambassadors and OM for branches on their daily routine job. Requirements 5 subjects at Grade E / Level 2 or above in HKCEE / HKDSE, including English, Chinese and Mathematics Minimum 8 years banking experience with 5 years relevant experience in branch operation manager level. Able to work independently to complete their assignments. Familiar with consumer banking products and operation procedures is a must. Excellent interpersonal skills and be able to work under pressure. Good spoken English and Cantonese, with Putonghua an advantage. Excellent command of MS Word and Excel. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years. All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank's personal data policies, a copy of which will be provided upon request. #J-18808-Ljbffr



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