Senior Manager/ Associate Director, Strategic Partnership
3 days ago
Senior Manager/ Associate Director, Strategic Partnership (Attractions Vertical) What you’ll do: Sales Planning and Execution : Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Negotiate with existing merchants to drive revenue growth (promotions, marketing exposure, supply strength, partner programs, etc) to help surpass goals. Merchant Communication and Strategy : Maintain regular communication with merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis. Partner Engagement and Relationship Management : Build trust and relationships with partners to enhance their sales potential across Klook's platforms, effectively conveying Klook's strengths and brand value while proactively understanding merchants' business situations and requirements. Key Account Management : Apply key account management principles to nurture and expand relationships with priority merchants. Strategic Planning : Contribute to quarterly strategic planning and improvement initiatives aimed at achieving supply strength metrics goals. Cross-Functional Coordination : Collaborate closely with various internal functions (e.g., marketing, supplier operations, customer service, finance) to maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business. What you’ll need: 5 years work experience in Key Account Management / Business Development / Sales Portfolio Management. Experience in key account management or OTA supply is preferable. High familiarity with travel-related products; experience with attractions, activities, tours and transportation preferred. Advanced Sales Techniques : Mastery in complex negotiations, strategic partnerships, consultative selling, and high-level relationship management; ability to formulate scalable sales strategies for the vertical/region. Strategic Relationship Building : Proven track record of building and maintaining strategic, high-level relationships with key/large merchants and partners; understanding priorities, pain points, decision-making processes, and competitive landscapes. Advanced Analytical Skills : Ability to analyze market trends, competitor actions, and account management metrics to enable data-driven decision-making and identify growth opportunities. Problem-Solving Expertise : Ability to tackle complex challenges and address sophisticated merchant needs at a senior level. Commercial Mindset : Entrepreneurial spirit to grow business and adapt to real-world trends; fast learner with persistence and resourcefulness. Business Acumen : Deep understanding of business principles, metrics, and industry/destination landscapes; knowledge of company products/services and strategic vision. Teamwork and Communication : Ability to lead and inspire teams through effective communication and collaboration with internal and external stakeholders at a senior level. Seniority level Mid-Senior level Employment type Full-time Job function Business Development Industries Hospitality, Travel Arrangements, and Technology, Information and Media #J-18808-Ljbffr
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