Hotel Guest Services

A renowned lifestyle hospitality group is seeking a dedicated professional at its hotel in Tsuen Wan District, Hong Kong. The ideal candidate will have a higher diploma in Hospitality and at least 2 years of experience in a hotel operator role, preferably in a luxury setting. Responsibilities include answering guest calls, dispatching staff to resolve...

A leading hospitality group in Tsuen Wan District is seeking a Public Area Attendant to maintain cleanliness in various hotel public areas. The ideal candidate will have experience in cleaning and be physically fit with good service orientation. Responsibilities include managing guest supplies, reporting defects, and providing assistance to guests. The role...

A leading hospitality group in Hong Kong seeks a dedicated receptionist to ensure outstanding service for guests at their hotel in Tsuen Wan District. The ideal candidate will have a higher diploma in hospitality, at least one year of hotel operational experience, and fluency in Cantonese, English, and Mandarin. Responsibilities include answering calls,...

A renowned hotel group in Hong Kong is seeking a dedicated Guest Service Agent to handle guest calls, dispatch staff, and log requests. The ideal candidate holds a higher diploma in hospitality with at least two years of experience in hotel operations. Fluency in Cantonese, English, and Mandarin is essential. The role requires good interpersonal skills, the...

Add expected salary to your profile for insights Panda Hotel is a subsidiary of Hopewell Holdings Limited and one of the largest hotels in Hong Kong. We are committed to providing a ‘Home Away from Home’ experience for both guests and staff whom we regard as family. Every one of us believes that people are assets to the Panda Hotel and we always...

Responsibilities Answer guest calls courteously and efficiently. Dispatch staff to meet guest requests and resolve issues. Log guest requests in our system, including details such as name, room number, and action taken. Handle emergencies according to hotel procedures. Provide message‑taking services and manage calls as needed. Handle wake‑up calls. Any...

Answer guest calls courteously and efficiently. Dispatch staff to meet guest requests and resolve issues. Log guest requests in our system, including details like name, room number, and action taken. Handle emergencies according to hotel procedures. Provide message-taking services and manage calls as needed. Handle wake-up calls. Any other relevant projects...

A leading hotel in Hong Kong seeks a Security Supervisor to manage and motivate the Security team, ensuring guest safety and satisfaction. Responsibilities include patrolling the property, monitoring security systems, and implementing security checks. Candidates should hold a Security Personnel Permit and have at least 2 years of relevant experience,...

A leading hotel in Hong Kong seeks a Front Office Manager with over 8 years of hotel industry leadership experience. The ideal candidate will excel in guest services, manage Front Office staff, and ensure adherence to service standards. Responsibilities include overseeing check-in/check-out processes, resolving guest complaints, and providing top-tier...

A prominent hotel company in Hong Kong is seeking a qualified Engineering Manager to support the Director of Engineering in optimizing operations and staff management. The ideal candidate will have at least 8 years of hotel management experience, hold relevant qualifications in building services, and demonstrate strong leadership and interpersonal skills....