Client Executive, B2B Japanese speaking N1/ N2

4 days ago


WorkFromHome, Hong Kong SAR China ConnectedGroup Full time

Client Executive, B2B Japanese speaking N1/N2 - Work from home Join to apply for the Client Executive, B2B Japanese speaking N1/ N2 - Work from home role at ConnectedGroup . Responsibilities: Facilitate the efficient and effective establishment and administration of B2B accounts. Respond to inquiries and resolve complaints from B2B clients with professionalism. Conduct investigations and provide support for the resolution of case‑related issues. Ensure the timely preparation and submission of invoices, reports, and other documentation for clients. Collaborate with Managers to cultivate and maintain comprehensive knowledge of all facets of B2B accounts. Maintain a strong awareness of best practice business processes and ensure compliance with relevant policies. Execute additional projects as assigned, demonstrating flexibility and initiative. Requirements: Bachelor's degree or above. Minimum 2 years of professional experience, preferably in client management, customer service, operations, or project management. Experience in account servicing or sales support/administration, ideally within the banking or finance sector. Proficient in written and spoken English, with fluency in Chinese (Cantonese and Putonghua) and Japanese (N1/N2 level preferred). Proficient in MS Office, with practical experience using relevant systems such as Excel Vlookup, VBA, etc. Our client offers competitive compensation and benefits, as well as a dynamic and fast‑paced work environment. If you are looking for a challenging and rewarding career opportunity, apply by sharing your resume (in Word format) with Miyako Ho ( ). For a comprehensive list of current opportunities, please visit Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Administrative, Customer Service, and Project Management. Industries: Administrative and Support Services; Travel Arrangements. #J-18808-Ljbffr



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