IT Solution Sales | Gov, Commercial, Cloud | Up to 30K Basic

5 days ago

Kowloon, Hong Kong SAR China Aim Hire Limited Full time

IT Solution Sales | Gov, Commercial, Cloud | Up to 30K Basic The IT Account Manager is responsible for managing client relationships, ensuring customer satisfaction, and driving business growth by providing tailored IT solutions. The role involves understanding client needs, coordinating services, and acting as a liaison between clients and the technical teams. Key Responsibilities Client Relationship Management : Build and maintain strong relationships with clients, understanding their IT needs and ensuring satisfaction. Solution Development : Collaborate with clients to identify their requirements and propose appropriate IT solutions. Project Coordination : Oversee the implementation of IT services and solutions, coordinating with technical teams to ensure timely delivery. Account Growth : Identify opportunities for up-selling and cross-selling IT services to existing clients. Performance Tracking : Monitor account performance and client feedback, providing regular updates to management. Contract Management : Assist in contract negotiations and renewals, ensuring compliance with service agreements. Technical Knowledge : Stay updated on industry trends and emerging technologies to provide informed recommendations to clients. Qualifications Education : Bachelor’s degree in Information Technology, Business Administration, or a related field. Experience : Proven experience in account management, sales, or customer service in the IT industry. Technical Skills : Solid understanding of IT products and services, including software, hardware, and networking solutions. Communication Skills : Excellent verbal and written communication skills, with the ability to convey technical information to non-technical clients. Interpersonal Skills : Strong relationship-building skills and a customer-focused mindset. Analytical Skills : Ability to analyze client data and feedback to drive improvements and make strategic recommendations. Problem Solving : Strong troubleshooting skills and the ability to resolve client issues efficiently. Your application will include the following questions: What's your expected monthly basic salary? Central, Central and Western District, HK #J-18808-Ljbffr

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