Retail Technology Leader
2 days ago
We seek an experienced and dynamic Retail Technology Leader for our client's cross-country retail enterprise. This role will be pivotal in driving our technological advancement across the full spectrum of retail technology, including application and infrastructure management, ERP systems, POS systems, CRM solutions, and e-commerce technology. The ideal candidate will demonstrate a proven track record of leading comprehensive technology strategies within the retail industry and ensuring robust information security measures.
Key Responsibilities:
Leadership and Strategy:
- Develop and execute a technology strategy that supports the company's retail goals and objectives.
- Provide visionary leadership to the technology team, fostering a culture of innovation and continuous improvement.
Application and Infrastructure Management:
- Oversee the implementation, maintenance, and enhancement of all retail applications and infrastructure.
- Ensure the reliability, security, and scalability of technology systems.
ERP (SAP) Systems:
- Lead the deployment and optimization of ERP (SAP) solutions to streamline business processes and enhance efficiency.
- Collaborate with cross-functional teams to ensure seamless integration of ERP systems with other business applications.
- Manage the implementation and support of POS systems across retail locations.
- Drive improvements in POS functionality to enhance the customer experience and operational efficiency.
CRM Solutions:
- Oversee the development and deployment of CRM solutions to drive customer engagement and loyalty.
- Utilize CRM data and analytics to inform business decisions and strategies.
E-Commerce Technology:
- Lead the development and implementation of e-commerce platforms to support online retail operations.
- Ensure the e-commerce technology stack is robust, user-friendly, and aligned with business objectives.
Information Security:
- Develop and implement information security policies and procedures to safeguard the company's data and systems.
- Conduct regular security assessments and audits to identify and mitigate potential vulnerabilities.
- Stay up-to-date with the latest security threats and trends to proactively address emerging risks.
Collaboration and Communication:
- Work closely with key stakeholders, including senior management, to align technology initiatives with business goals.
- Foster strong relationships with vendors and partners to leverage external expertise and resources.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
- 10+ years of experience in retail technology leadership roles.
- Extensive experience with ERP (SAP) systems, POS systems, CRM solutions, e-commerce technology, and information security.
- Proven track record of developing and executing technology strategies in a retail environment.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Director
Employment typeFull-time
Job functionManagement and Information Technology
IndustriesRetail, Technology, Information and Media, and Computer and Network Security
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