Host - Front Desk (Room Controller)

2 days ago


Hong Kong Island, Hong Kong SAR China Hyatt Centric Victoria Harbour Hong Kong Full time

Host - Front Desk (Room Controller) at Hyatt Centric Victoria Harbour Hong Kong With breathtaking views of Victoria Harbourfront, Hyatt Centric Victoria Harbour Hong Kong is the perfect start to explore something new and something traditional. Discover local foodie favorites in the neighborhood. Centrally located and literally steps away from Ferry Pier and MTR station, you can also access Victoria Park, Hong Kong Museum of History and more with ease. Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts Care is at the heart of our business; we care for people so they can be their best Responsibilities: Manage daily room assignment processes, ensuring accurate, timely, and strategic allocation of rooms. Monitor room inventory and coordinate with Housekeeping to track room status updates and prioritize cleaning. Collaborate with Front Desk, Reservations, Sales, and Revenue Management to support special requests, early arrivals, extended stays, and group allocations. Identify opportunities to maximize room revenue through effective room-type controls and optimization. Ensure VIP, elite loyalty members, and special‑occasion guests receive appropriate room types and upgrades. Prepare reports on room status, inventory, and forecasting as required. Qualifications: Previous experience in Front Office, Reservations, or Housekeeping operations preferred. Strong attention to detail and excellent organizational skills. Ability to multitask in a fast-paced environment. Strong communication and collaboration skills. Experience with PMS (Opera/Hyatt systems preferred) is an advantage. We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on WhatsApp . Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful. #J-18808-Ljbffr



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