International Executive Service Corps | Counter Services Officer

Counter Services Officer (Part Time for experienced Teller, retired also welcome) Post Date: 11/06/2024 Division: Retail Banking Department/Branch: Branch Reporting to the Branch Manager/Assistant Branch Manager/Assistant Customer Services Manager, the Counter Services Officer will be responsible for handling counter transactions and assisting in back...

Department/Branch Loans & Credit Operations You will be responsible to assist team supervisor to support in relating to Retail Banking mortgage loan application processing and execute the checker role in daily operation. Main Responsibilities: Perform checking for mortgage loan applications including data capturing accuracy, loan documents/information...

Reporting to the Branch Manager and Assistant Branch Manager, you will be responsible for handling counter transactions and assisting in back office duties.You will also provide quality customer services and promote our Retail Banking products to the customers. Qualifications and Attributes: Secondary education or attain the HKDSE Enthusiastic in promoting...

Senior Officer, Unsecured Lending Advisory Service Post Date 02/08/2024 Division Retail Banking Department/Branch Card Business & Unsecured Lending Reporting to Senior Manager, Unsecured Lending, you are supposed to meet and/or exceed personal loan acquisition sales and revenue targets by generating new businesses and provide customized solution to meet...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking,...

To provide proactive service to walk-in customers and conduct selling of personal loan products to satisfy customers’ needs. Main Responsibilities: Station at Personal Loan Service Corner of selected branch and responsible for clean lending acquisition activities. Meet and exceed personal loan target assigned. Take proactive role to solicit sales from...

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...

Perform Telesales roles & responsibilities to cross-sell loan products to customers through making outbound calls and receiving inbound hotline. Deliver consistent quality services to customers and achieve sales targets. Main Responsibilities: Promote the bank’s loan products to new and existing customers with the purpose of generating business revenue to...

Section Head, Digital Products & Services Post Date 22/11/2024 Division Retail Banking Department/Branch Digital Banking and Experience Join our team and play a pivotal role in developing top-tier digital banking solutions that surpass customer expectations. What’s Expected of You: • Formulate and execute business strategies for digital banking...

About Our TeamWe are a dynamic team at International Executive Service Corps, dedicated to delivering exceptional customer experiences in our Retail Banking Division.

Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in accordance with...

Responsible for the efficient management of the bank’s administrative support, especially on office support and supplies. Main Responsibilities: Coordinates office/branch renovation and relocation projects and prepares budgetary forms for management approval. Works closely with different stakeholders (including end-users, working team members, and...

VIP Banking Associate (VIP Services focus) Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide excellent service to VIP banking customers to satisfy customers’ wealth management needs through proactive business solicitation and relationship building Main Responsibilities: Introduce, demonstrate and cross-sell mainly for...

Officer, Policy Administration (General Insurance) Post Date 24/12/2024 Division General Insurance Department/Branch Underwriting & Policy Admin (DSI) Process instructions from handlers and issue policy with related documents in a timely and accurate manner in day-to-day operations. Main Responsibilities: Handle policy documents for new business,...

Assistant Financial Services Manager / General Banking Officer Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide proactive service to walk-in customers and conduct selling and cross-selling of banking products to satisfy customers’ needs. Main Responsibilities: Meet and exceed sales target assigned. Responsible for full...

Senior Officer, Quality & Operation Control Post Date 08/10/2024 Division Retail Banking Department/Branch Direct Channels To ensure all DCD operation processes are fully complied with the regulations and standards set by the Bank and regulator. Provides support to operation risk/compliance reporting and monitoring of respective Business Banking and...

Post Date 03/12/2024 Division Operations Department/Branch Remittance and Settlement You will provide operational & project support to user department by delivering remittance & settlement services with good quality. Responsibilities: Check and approve inward remittance and/or outward remittance transactions submitted via various channels within required...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

Reporting to the Assistant Manager, Operations Support, you will be responsible for monitoring and supervision to service of Paper Cheque and Electronic clearing . Cross team support to Payment Collection, Autopay, Account Opening, FPS, MPF, Transaction Processing and Fixed Deposit might be required when necessary. Responsibilities: Process the Paper and...

To provide excellent service to satisfy customer’s wealth management needs and solicit wealth business through non-face-to-face channels. Main Responsibilities: Solicit wealth business by non-face-to-face channels, including FX related products, Equity Link Investments (ELI), Investment Fund (UT), Bonds or other wealth management products as appropriate....