International Executive Service Corps | Senior Officer, Quality

Senior Officer, Unsecured Lending Advisory Service Post Date 02/08/2024 Division Retail Banking Department/Branch Card Business & Unsecured Lending Reporting to Senior Manager, Unsecured Lending, you are supposed to meet and/or exceed personal loan acquisition sales and revenue targets by generating new businesses and provide customized solution to meet...

Assistant Manager, Quality & Operation Control Post Date 31/12/2024 Division Retail Banking Department/Branch Direct Channels To ensure all DCD operation processes are fully complied with the regulations and standard set by the Bank and regulator. Acts as an account manager and provides support to operation risk/compliance reporting and monitoring of...

Department/Branch Loans & Credit Operations You will be responsible to assist team supervisor to support in relating to Retail Banking mortgage loan application processing and execute the checker role in daily operation. Main Responsibilities: Perform checking for mortgage loan applications including data capturing accuracy, loan documents/information...

Section Head, Digital Products & Services Post Date 22/11/2024 Division Retail Banking Department/Branch Digital Banking and Experience Join our team and play a pivotal role in developing top-tier digital banking solutions that surpass customer expectations. What’s Expected of You: • Formulate and execute business strategies for digital banking...

Officer, Policy Administration (General Insurance) Post Date 24/12/2024 Division General Insurance Department/Branch Underwriting & Policy Admin (DSI) Process instructions from handlers and issue policy with related documents in a timely and accurate manner in day-to-day operations. Main Responsibilities: Handle policy documents for new business,...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking,...

Perform Telesales roles & responsibilities to cross-sell loan products to customers through making outbound calls and receiving inbound hotline. Deliver consistent quality services to customers and achieve sales targets. Main Responsibilities: Promote the bank’s loan products to new and existing customers with the purpose of generating business revenue to...

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

Post Date 03/12/2024 Division Operations Department/Branch Remittance and Settlement You will provide operational & project support to user department by delivering remittance & settlement services with good quality. Responsibilities: Check and approve inward remittance and/or outward remittance transactions submitted via various channels within required...

Assist Group COO and Group Head of ITD in maintaining/exercising oversight functions on key risks, controls and enhancement initiatives, to ensure proper governance and control are in place and in line with the control strategy and objectives set out by the ITD; Play an active role in identifying compliance and internal control issues within the ITD; Conduct...

Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in accordance with...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

At International Executive Service Corps, we are seeking a highly skilled Quality Operations Manager to join our Direct Channels team in the Retail Banking Division. This exciting opportunity will challenge you to ensure all DCD operation processes comply with Bank and regulatory standards.About the RoleThis is a key leadership position responsible for...

Manager, Data Management/ Data Governance Post Date: 31/12/2024 Division: Information Technology Department/Branch: I.T. Management Work in the Data Governance & Quality Management domain to serve as the contact point for governance, data quality and protection issues. Work with Business and Function area leadership to improve the quality and value of core...

Assistant Manager, Economic Research and Corporate Development Post Date 31/12/2024 Division Executive Office & Corporate Development Department/Branch Corporate Development Job Purpose: Offer assistance to his/her supervisori) To support key corporate development related activities of Directors’ Office (DO);ii) To strengthen the research capability of...

Reporting to Deputy Head of Segment & Product Management, you will be responsible for formulating strategies and implementing business plan to grow wealth management business (with investment focus) for retail banking and developing wealth management products and services for both retail and private banking. Job Responsibilities Develop business plans to...

Counter Services Officer (Part Time for experienced Teller, retired also welcome) Post Date: 11/06/2024 Division: Retail Banking Department/Branch: Branch Reporting to the Branch Manager/Assistant Branch Manager/Assistant Customer Services Manager, the Counter Services Officer will be responsible for handling counter transactions and assisting in back...

About International Executive Service CorpsWe are a leading organization in the banking sector, committed to delivering exceptional services to our clients. Our team is dedicated to providing innovative solutions and building strong relationships with our customers.

Assistant Manager, Business Account Acquisition Post Date 11/06/2024 Division Retail Banking Department/Branch Business Banking Reporting to Senior Manager, Business Banking Acquisition, you are expected to explore new business opportunities in the SME segment to generate lending businesses and revenues for the Bank. Responsibilities: Work towards KPI...