Senior Retail Training Officer
4 days ago
The Retail Trainer is responsible for enhancing the skills and knowledge of retail staff through effective training delivery, coaching, and coordination. This role involves preparing e-learning materials, maintaining training records, and communicating training arrangements to staff. Responsibilities Support Retail Training Manager to identify training needs in store operations and contribute to the design of the annual training plan aimed at driving business results. Provide on-site coaching and support to store staff, enhancing their performance and customer service skills. Independently lead product training, service training, and orientation sessions that align with company objectives. Ensure the effective execution of the Retail Management Trainee Program, regularly following up with assigned mentors to monitor progress. Maintain accurate training records and regular reports, tracking attendance, progress, and feedback from participants. Develop and update e-learning materials to facilitate flexible learning options for staff. Communicate with staff on training schedules, content and expectations, fostering a culture of continuous learning. Qualifications Degree holder in Human Resources Management, Business Administration, Management or related field. Minimum 5 years of relevant experience preferably from the retail industry. Experience in designing and conducting training/workshops is a must. Excellent facilitation, presentation and coaching skills. Proactive with a positive mindset; good interpersonal and communication skills. Detail‑minded, able to meet deadlines and work independently. Proficiency in MS Word, Excel & PowerPoint. Knowledge in video editing is preferred. Good command in both English & Chinese (Cantonese and Mandarin). Company Overview Chow Tai Fook Jewellery Group Limited (SEHK stock code: 1929) was listed on the Main Board of the Stock Exchange of Hong Kong in December 2011. Founded in 1929, the Group’s iconic brand “CHOW TAI FOOK” has become an emblem of tradition, celebrated for its bold designs and an unwavering attention to detail. Building upon a rich heritage and a foundation of trust, the Group is not only widely recognised for honouring traditions but also for fostering deep, meaningful connections with a diverse customer base through its products. The Group’s long‑standing commitment to innovation and craftsmanship has been integral to its success over time and has become synonymous with excellence and value. We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking "Apply Now" with a full resume stating the latest and expected salary. All information collected will be used for recruitment purposes only. #J-18808-Ljbffr
-
Senior Retail Training Officer
1 week ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeSenior Retail Training Officer – Chow Tai Fook Jewellery Group About the Job The Retail Trainer is responsible for enhancing the skills and knowledge of retail staff through effective training delivery, coaching, and coordination. This role involves preparing e-learning materials, maintaining training records, and communicating training arrangements to...
-
Senior Retail Training
1 week ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeA leading luxury retailer in Hong Kong is seeking a Senior Retail Training Officer. This role involves enhancing retail staff skills through training and coaching, developing e-learning materials, and maintaining training records. The ideal candidate has a degree in Human Resources or a related field, with a minimum of 5 years of experience in the retail...
-
Senior Retail Training Officer
6 days ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeThe Retail Trainer is responsible for enhancing the skills and knowledge of retail staff through effective training delivery, coaching, and coordination. This role involves preparing e-learning materials, maintaining training records, and communicating training arrangements to staff. Key Responsibilities Support Retail Training Manager to identify training...
-
Senior Retail Training Officer
1 week ago
hong kong, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeThe Retail Trainer is responsible for enhancing the skills and knowledge of retail staff through effective training delivery, coaching, and coordination. This role involves preparing e-learning materials, maintaining training records, and communicating training arrangements to staff. Key Responsibilities Support Retail Training Manager to identify training...
-
Retail Training Manager
1 week ago
Hong Kong Island, Hong Kong SAR China Audemars Piguet Full timeScope of Work Retail Training Manager is responsible for enhancing frontline performance delivering impactful training and driving coaching initiatives across boutiques and AP Houses in Hong Kong and Macau. This role ensures the effective deployment of global and regional training content supports boutique teams in achieving SMART goals and contributes to...
-
Assistant Manager, Retail Training
1 week ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeJoin to apply for the Assistant Manager, Retail Training (International) role at Chow Tai Fook Jewellery Group Reporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver...
-
Assistant Manager, Retail Training
1 week ago
Hong Kong Island, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeReporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver best-in-class service standards for clients. The priority would be in the area of retail service, operations, clienteling, and...
-
Senior Insurance Training
1 week ago
hong kong, Hong Kong SAR China Vocational Training Council VTC Full timeA leading educational institution in Hong Kong is looking for a Senior Lecturer to lead the development and marketing of insurance training programmes. The ideal candidate will have a recognized degree in a related field, at least 5 years of experience in the insurance industry, and strong communication skills in both English and Chinese. Responsibilities...
-
Assistant Manager, Retail Training
6 days ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeSelect how often (in days) to receive an alert: Create Alert Location: Hong Kong China, HK (Overseas) About the Job Reporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver...
-
Retail Training Manager
9 hours ago
hong kong, Hong Kong SAR China Audemars Piguet Full timeCompany Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward‑thinking and strive for excellence in all areas of our business. Job Description Retail...
