Assistant Manager, Retail Training
3 days ago
Join to apply for the Assistant Manager, Retail Training (International) role at Chow Tai Fook Jewellery Group Reporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver best‑in‑class service standards for clients. The priority would be in the area of retail service, operations, clienteling, and coaching. However, the scope will extend to cover other areas where necessary. He/she will work closely with market trainers in the format of train‑the‑trainer to further cascade the knowledge and to monitor the results. Key Responsibilities Understand high‑end retail standards, stay up‑to‑date with market trends and competitors. Develop and execute key training programs like orientation, service standards, coaching, selling skills, clienteling etc., for brand standard consistency and performance improvement. Work closely with the market training team for feedback and training effectiveness and follow‑up action. Identify training needs for markets and provide solutions based on resources and priority. Collaborate with teammates closely to support MSP actions and follow up. Work with other departments on new initiatives/projects. Requirements Degree holder in Human Resources Management, Business Administration, Management or related field. 8 years of experience in a retail training role, preferably in luxury or MNC. Demonstrated performance in developing training material/course from an idea/concept. Demonstrated ability to inspire team and foster a culture of excellence. Computer literacy in Excel, PowerPoint, and Canva. Excellent communication skills and a role model in the area where he/she is responsible. We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking "Apply Now" with a full resume stating the latest and expected salary. All information collected will be used for recruitment purposes only. #J-18808-Ljbffr
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Assistant Manager, Retail Training
3 days ago
Hong Kong Island, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeReporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver best-in-class service standards for clients. The priority would be in the area of retail service, operations, clienteling, and...
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Global Retail Training Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeA leading luxury jewellery firm in Hong Kong is seeking an Assistant Manager, Retail Training (International). The role involves driving retail excellence through training and development of frontline teams. Responsibilities include executing key training programs, identifying training needs, and collaborating with other departments. Ideal candidates will...
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Retail Training Manager
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