Retail Training Manager
1 day ago
Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward‑thinking and strive for excellence in all areas of our business. Job Description Retail Training Manager is responsible for enhancing frontline performance, delivering impactful training, and driving coaching initiatives across boutiques and AP Houses in Hong Kong and Macau. This role ensures the effective deployment of global and regional training content, supports boutique teams in achieving SMART goals, and contributes to the continuous development of retail excellence. Responsibilities Implement our global retail education strategy aligned with brand vision and retail excellence objectives. Implement learning programs (in‑person, digital, and blended) focused on client experience, product, storytelling, and service excellence. Deliver training programs aligned with global and regional Retail Excellence guidelines. Manage the local execution of the Learning Management System (LMS), ensuring operational database accuracy and platform maintenance. Conduct individual and collective coaching sessions to support boutique teams in achieving performance goals. Partner with Store Managers to co‑define SMART goals and monitor progress. Provide on‑the‑floor coaching to elevate client experience, sales techniques, and operational standards. Act as a key liaison between frontline and the Retail Excellence team, sharing field insights to inform strategy. Support the implementation of new tools, processes, and initiatives at boutique level. Qualifications At least 5 years of experience in luxury retail, with a strong background in sales, training, or coaching. Excellent communication, interpersonal, and coaching skills. Proficiency in LMS platforms and Microsoft Office Suite. Fluent in Cantonese, English, and Mandarin. Additional Information Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. #J-18808-Ljbffr
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Retail Training Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China Audemars Piguet Full timeScope of Work Retail Training Manager is responsible for enhancing frontline performance delivering impactful training and driving coaching initiatives across boutiques and AP Houses in Hong Kong and Macau. This role ensures the effective deployment of global and regional training content supports boutique teams in achieving SMART goals and contributes to...
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Global Retail Training Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeA leading luxury jewellery firm in Hong Kong is seeking an Assistant Manager, Retail Training (International). The role involves driving retail excellence through training and development of frontline teams. Responsibilities include executing key training programs, identifying training needs, and collaborating with other departments. Ideal candidates will...
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Assistant Manager, Retail Training
2 weeks ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeJoin to apply for the Assistant Manager, Retail Training (International) role at Chow Tai Fook Jewellery Group Reporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver...
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Assistant Manager, Retail Training
2 weeks ago
Hong Kong Island, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeReporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver best-in-class service standards for clients. The priority would be in the area of retail service, operations, clienteling, and...
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Assistant Manager, Retail Training
7 days ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeSelect how often (in days) to receive an alert: Create Alert Location: Hong Kong China, HK (Overseas) About the Job Reporting to Senior Manager, Retail Excellence. The candidate is accountable for driving overall retail excellence objectives through training and development of the frontline team. He/she will develop training for markets to deliver...
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Retail Coach
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Hong Kong Island, Hong Kong SAR China GS Consultants Limited Full timeWe are closely cooperating with various well-known retail brands in recruiting talented and experienced Retail Coach to join their team. If you are interested to explore any opportunity for your career advancement, please feel free to contact for a discussion. Responsibilities Develop client retention by improving staff performance and customer service level...
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Senior Retail Training Officer
1 week ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Jewellery Group Full timeSenior Retail Training Officer – Chow Tai Fook Jewellery Group About the Job The Retail Trainer is responsible for enhancing the skills and knowledge of retail staff through effective training delivery, coaching, and coordination. This role involves preparing e-learning materials, maintaining training records, and communicating training arrangements to...
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Senior Retail Training Officer
1 week ago
hong kong, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeThe Retail Trainer is responsible for enhancing the skills and knowledge of retail staff through effective training delivery, coaching, and coordination. This role involves preparing e-learning materials, maintaining training records, and communicating training arrangements to staff. Key Responsibilities Support Retail Training Manager to identify training...
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Senior Retail Training Officer
7 days ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeThe Retail Trainer is responsible for enhancing the skills and knowledge of retail staff through effective training delivery, coaching, and coordination. This role involves preparing e-learning materials, maintaining training records, and communicating training arrangements to staff. Key Responsibilities Support Retail Training Manager to identify training...
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Assistant Retail Training Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Ambition Full timeSupport the creation and delivery of impactful training programs focused on product knowledge, brand storytelling, selling techniques, and service excellence. Conduct in‑store coaching sessions, workshops, and virtual trainings to reinforce skills and boost confidence. Partner with the Training Manager and cross‑functional teams to execute training plans...
