Senior Customer Services Lead

Senior Platform Engineer/Squad Lead, Kafka Senior Platform Engineer/Squad Lead, Kafka View all jobs Add expected salary to your profile for insights Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our...

A leading tech company in Hong Kong seeks a Senior Platform Engineer/Squad Lead to build and maintain a modern cloud-native data platform. Applicants should have over 12 years of experience in IT, focusing on database and messaging system management, with proficiency in AWS services, Kafka, and data governance. This role requires a bachelor's degree and...

A financial services company in Hong Kong is seeking a Senior Executive/Executive for their Customer Service Excellence Assurance Team. The role involves managing customer inquiries related to the Hong Kong Mandatory Provident Fund (MPF), ensuring quality service and resolution of complaints. Candidates must be fluent in Cantonese and English, possess strong...

A leading educational institution in Hong Kong is seeking a Senior Officer for the Customer Service Team (Program Management). The successful candidate will deliver exceptional service to students and stakeholders, manage inquiries, and mentor junior staff. Candidates should have at least 3 years of customer service experience, preferably within the...

A leading institution in the banking industry seeks a Customer Service Team Leader committed to delivering high-quality service. The successful candidate will manage a team, monitor performance, and resolve customer issues effectively. Education requirements include a Bachelor's degree and minimum of 2 years in customer service, specifically in banking....

Team Lead / Senior Developer of Backend Development Hong Kong About the job Team Lead / Senior Developer of Backend Development - Billing System We are a leading global CPaaS provider recognized for offering carrier‑grade communication solutions for enterprise and carriers. With over 35 years of experience developing industry‑leading solutions in the...

A leading recruitment agency is seeking a Bank Customer Service Ambassador/Teller located in Hong Kong Island. The ideal candidate will be proactive and customer-oriented, possessing strong communication and interpersonal skills. Knowledge of counter service operations and account opening documentation is essential. Fluency in both spoken and written English...

Client Description Company: Telecommunications company that offers a wide range of services, including local and international calls, mobile services, broadband internet, and pay-TV. Location: Wan Chai Nature: Renewable Contract (12 months) Others Monday–Sunday shift (five working days a week, including public holidays). Shift schedule: 9:00 AM to 6:00 PM...

Add expected salary to your profile for insights The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Customer Service Representative/ Customer Service Officer, Customer Call Centre with the resources to solve critical problems for the future of our business, which...

A leading banking institution in Hong Kong is looking for a Senior Officer (Customer Service Hotline) to provide professional customer service through digital channels. Responsibilities include answering enquiries, reporting fraud cases, and conducting market surveys. Candidates should have a minimum of 3 years of experience in phone banking or customer...