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Senior Service Engineer

2 weeks ago

Kowloon, Hong Kong SAR China Siemens Ltd Full time

The successful candidate will be responsible to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. The responsibilities also include: Responsibilities Supervise site works execution regarding all maintenance service execution and minor retrofitted works and ensure the monthly activities are performed in a timely and accurate manner Control and utilize resources to achieve qualitative and quantitative targets Build positive and a long-term relationship with end-customer and be responsive to the requests Ensure the timely reporting of all monthly works progress to manager Tie workflow to the schedule Manage all on-site activities including repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Follow company's filed procedures and protocols Comprehend customer requirements and make appropriate recommendations/briefings Qualifications High diploma graduate in Mechanical, Building Services, Electrical Engineering or related disciplines At least 3-5 years’ service experiences in the related fields and engineering works of building management system Proven field service supervision experience Knowledge of Building Management System or Building Automation is preferred Ability to troubleshoot, tests, repair and service technical equipment Self‑initiative and result‑driven Proficient in English and Chinese (Cantonese) How to Apply We are an equal opportunity employer and welcome applications from all qualified candidates. Attractive remuneration package and excellent career prospects will be offered to the right candidate. Interested persons, please send your full resume with expected salary in your application by clicking "APPLY NOW". Applicants not hearing from us within 4 weeks from the date of advertisement may consider their applications filed for future reference. We reserve the right to review applications received for suitability for other posts within the company. Personal data provided by job applicants will be used strictly for recruitment related purpose only. We shall retain the personal data of unsuccessful applicants for a period of 1 year. #J-18808-Ljbffr