(Senior) Retail Sales Manager

5 days ago


Kowloon, Hong Kong SAR China Beauty Express Group Full time

Retail Sales Manager (Senior) We are seeking a dynamic and capable Retail Sales Manager to oversee several retail shops and lead our frontline sales teams. This role is a key leadership position, directly responsible for driving sales performance, managing shop operations, and ensuring the highest standards of customer service. Key Responsibilities: Lead, motivate and develop frontline sales staff across multiple shops to achieve sales targets and business objectives Monitor shop performance and implement strategies to boost sales and customer satisfaction Ensure smooth day-to-day operations on the sales floor, including staffing, merchandising and service standards Provide hands‑on support and guidance to shop managers and sales teams Work closely with senior management to make timely decisions on operational or business issues Handle ad hoc matters with sound judgment and efficiency Act as the core liaison between frontline staff and management, ensuring clear communication and execution of business plans Maintain a strong presence in shops, demonstrating leadership on the sales floor Support in staff training, coaching and performance reviews to build a strong sales culture Work closely with HR and Operations teams to maintain high standards experience for both staff and customers Requirements: Proven experience in retail sales management, preferably in the beauty, cosmetics or lifestyle industry Strong leadership skills with the ability to inspire and manage frontline staff Excellent communication, interpersonal and problem‑solving abilities Results‑driven with a strong track record in achieving sales targets Flexible, proactive and able to handle ad hoc issues independently Hands‑on and customer‑oriented, with a passion for retail excellence Application Questions: How many years' experience do you have in the retail industry? How many years of sales management experience do you have? Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a Retail Sales Manager? How many years of retail management experience do you have? #J-18808-Ljbffr



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