Life Insurance Customer Experience Specialist

A major life insurance company in Hong Kong is looking for dynamic individuals to fill the role of Officer/Senior Officer in Customer Services. Responsibilities include providing excellent hotline and counter services to clients. The ideal candidate has 3 years of experience in customer service, preferably in the insurance industry, along with proficiency in...

A leading insurance company in Hong Kong is seeking a Distribution Support Specialist for their Life Insurance division. The successful candidate will ensure prompt resolution of enquiries, manage customer complaints, and provide support for acquiring new business. Candidates should have a degree and a minimum of 3 years in customer service within the...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

A leading insurance company in Hong Kong is seeking a Customer Service Senior Officer/Officer to provide exceptional customer support via various channels. The ideal candidate has at least 3 years of experience in insurance customer service, is proficient in English and Chinese, and possesses good computer skills. This role requires a proactive service...

A leading health insurance company in Hong Kong is seeking a talented pricing specialist to join its growing team. This role requires over 6 years of experience in life and health insurance pricing. The successful candidate will manage pricing processes and provide technical insights for product development. The company offers a competitive package, flexible...

Customer Service Senior Officer/Officer - Life Insurance Responsibilities Provide extraordinary services to customers and sales channels via hotline, walk‑in, video conference, written and email. Work independently to address enquiries accurately and effectively while maintaining professional and satisfactory quality of customer service. Communicate and...

A leading health insurance provider in Hong Kong seeks an Underwriting Specialist to serve as a vital link between the company and customers. Responsibilities include proactive customer engagement and risk assessment of new business applications. Candidates should possess at least 2 years of customer service experience, fluent in Chinese and English, with...

Distribution Support Specialist (Life Insurance) Ensure all enquiries (hotline and written) received from IFAs are handled and resolved within the performance and quality standards Handle complaints and ensure all the cases received are adequately investigated, follow through and settled upon customers’ satisfaction Provide support for IFAS and internal...

A financial insurance corporation based in Hong Kong is seeking a Customer Service Senior Officer/Officer to provide exceptional service to customers and sales channels. The ideal candidate should have a university degree and at least three years of relevant experience in the insurance customer service sector. Proficient English and Chinese communication...

A leading recruitment agency is looking for a Customer Service Executive in Hong Kong. This role involves managing customer inquiries, resolving complaints, and ensuring compliance with operational procedures in the insurance sector. Candidates should have relevant experience, strong communication skills in both English and Chinese, and a commitment to...