Senior Principal, Customer Experience Strategy

3 days ago


hong kong, Hong Kong SAR China AIA Hong Kong Full time

A leading insurance company in Hong Kong is seeking an experienced professional to drive customer experience initiatives and management. The role involves developing and implementing customer-centric programs to enhance engagement and NPS. Ideal candidates will have over 15 years of experience in financial services or consulting, demonstrating strong analytical abilities and stakeholder management skills. Fluency in Cantonese and English is required, and familiarity with insurance technology is advantageous.#J-18808-Ljbffr



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