HSBC | Wealth Investment Product Expert

3 weeks ago


kowloon, Hong Kong SAR China HSBC Full time

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Wealth Investment Product Expert .

As a Wealth Investment Product Expert, you will be a subject matter expert on Wealth Investment Solutions, providing market updates to support Premier Relationship Managers exploring wealth investment opportunities. Through joint meetings with Premier customers, you will understand customers’ needs and provide wealth investment solutions. Additionally, you will provide investment product training & coaching to enhance Relationship Managers' product and market knowledge.

Principal responsibilities

  • Provide technical and skills coaching towards developing staff teams in order to achieve team business objectives.
  • Work closely with the Relationship Management and Wealth Management teams in providing specialist services in business planning and joint meetings.
  • Engage in joint servicing or calls with customers regarding their investment needs, and participate in client or off-site functions as and when required.
  • Supply timely market and product updates to both staff and customers.
  • Work closely with the wealth management product teams and development team on new products, product enhancements and improvements in customer experience.
  • Assist the frontline teams with all customer servicing needs and disputes in order to ensure seamless support is provided to our customers.

*Remark: Multiple work locations available across branches in Hong Kong, Kowloon, and New Territories.

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