IT Technician: Tier-1 Support

A leading IT consulting firm in Hong Kong is seeking an IT Technician to deliver Tier-1 support for PCs and IT infrastructure. Candidates should have at least one year of relevant experience and general knowledge in hardware and software. The role may require on-call support after hours or during public holidays, with a typical schedule from 9:00 AM to 6:00...

SW8855 |22 Sep 2025 IT Technician / Technical Support Key Responsibilities Provide Tier-1 IT support. Assist external vendor or internal teams for IT support. To handle PC, IT infrastructure support. To coordinate site service requests. Key Qualifications With 1 year experience on PC support, hardware and software general knowledge. Required on-call support...

SW8885 |13 Nov 2025 IT Technician / Technical Support (16-20k)Provide Tier-1 IT support. Hardware and software maintenance: PC/Notebook, Window 7/10/11 upgrades, mobile devices (Apple OSX/iOS/Android) etc. Perform installation, configuration and maintenance of PC. Resolve O365/M365 related issues including Outlook, OneDrive, Excel, Teams and SharePoint,...

A technology service provider in Hong Kong is seeking an individual to manage Tier-1 hotline operations. The role involves leading a team of service agents and requires strong communication skills in Cantonese, English, and Mandarin. Responsibilities include ensuring customer contract requirements are met and managing operational efficiency. The candidate...

A technology solutions provider in Hong Kong is looking for a Supervisor for their helpdesk operation. The ideal candidate must ensure the smooth operation of the Tier-1 hotline and lead a team of service agents effectively. Responsibilities include enhancing operational procedures, creating reports, and managing team training. Candidates should have a...

SW9506 |20 Jul 2018 IT Technician (Hardware Support)Provide technical support and maintenance services during the installation of various devices for system roll out Provide on-site support including hardware and software installation and migration Support and configure the software and hardware equipment Physically set up computers and Software System...

A leading IT service provider in Hong Kong requires a member for its IT operation team. In this role, you will provide 7x24 Tier 1 support to a mission-critical private cloud platform. The ideal candidate has at least 2 years of experience in IT operation support, particularly with Windows Server and Red Hat Enterprise Linux. Proficiency in English and...

A leading IT services firm in Hong Kong is seeking a System Operator for a shift-based role. This position involves providing 24/7 Tier 1 support for a critical cloud platform consisting of over 1000 devices. The ideal candidate will have at least 2 years of IT operation experience, familiarity with ticketing systems, and proficiency in both English and...

A consulting firm in Hong Kong is seeking an IT Technician to provide technical support for internal users on various software and systems. The role requires at least 1 year of experience in end-user support and offers a salary range of 16-21K. The ideal candidate should possess strong communication skills, good customer service, and troubleshooting...

A technology consulting firm in Hong Kong is seeking an IT Technician for hardware support. The role involves providing technical and maintenance services during installations, on-site support for hardware and software, and setting up computers. Candidates should have a Higher Diploma in Computer Science or Engineering and 1-3 years of related IT experience,...