Bilingual Customer Care Specialist

A leading high-tech electronics consumer products company in Hong Kong seeks a Customer Care Officer. The role involves handling daily customer feedback and resolving complaints efficiently. Candidates should have HKDSE or above, experience in customer service, and strong communication skills in English, Chinese, and Mandarin. Proficiency in MS Office is...

Product Specialist (Advanced Wound Care Technology) Solutions Health Care Products & Services Ltd. is a fast growing professional healthcare company in the industry, specializing in wound care and rehabilitation. We are looking for an energetic and motivated person as our Product Specialist to assist the Company in the ever growing Medical Rehabilitation...

A leading financial services company in Hong Kong is seeking an eMPF Customer Care Executive. The role involves handling calls related to MPF issues and managing a contact center sub-team. Candidates should possess at least 2 years of MPF client service experience and strong knowledge of pension plans. Good communication and presentation skills are...

A leading financial institution in Hong Kong is seeking a Customer Care Manager to lead a team addressing customer feedback, including complaints and suggestions. The ideal candidate will have a degree in Business Administration or related fields and proven experience in banking, particularly in complaint handling. Exceptional leadership and bilingual...

A leading insurance provider in Hong Kong is seeking a Customer Care Consultant to handle insurance inquiries through various channels including Live Chat, Calls, and Emails. This role is well-suited for fresh graduates with a keen interest in the insurance industry and proficiency in Cantonese and English. Candidates with at least 3 years of relevant...

Customer Care Manager Hang Seng’s Customer Contact Centre, ranked among the best phone‑banking service providers, is seeking a high‑calibre professional to lead and supervise a team in addressing and resolving customer feedback, including complaints, compliments, suggestions and special cases, reporting directly to the Head of Strategic Operations...

A leading insurance company in Hong Kong is seeking a Customer Care Consultant to provide professional customer services for general insurance claims. The ideal candidate is a fresh graduate or someone with at least 3 years of relevant experience. Proficiency in Cantonese and English is required, and knowledge of Mandarin is an advantage. This role involves...

Customer Care Manager – Hang Seng Bank Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs. Responsibilities Lead and supervise a team to...

Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about,...

A recruitment agency in Hong Kong is seeking a customer service representative to handle calls, emails, and WhatsApp interactions while maintaining the highest level of customer care. Candidates should possess an associate degree or a diploma with call center experience. Excellent customer service and communication skills are preferred, and fresh graduates...