Business Process Analyst

Responsibilities Leadbusiness process reengineering initiatives to simplify, automate, and optimize call center operational and analytic processes. Conductprocess mapping, gap analysis, and value stream analysis to identify AI/automation opportunities. Collaborate withcross-functional teams (IT, Business Units, Training & QA, etc.) to define requirements,...

Direct message the job poster from PURVIEW CEI Certified, Talent Acquisition Professional / Executive Search We are seeking a highly skilled KY Process Analyst with strong experience in Hong Kong retail banking and wealth management including Non-resident Customer NRC journeys. The ideal candidate will translate regulatory policies and internal procedures...

A leading IT and telecommunications company in Hong Kong is seeking a Business Process Analyst to improve operational efficiency and manage project implementations. The ideal candidate will have at least 3 years of experience in the telecommunications sector or IT background, strong analytical skills, and proficiency in English and Chinese. Responsibilities...

A consulting firm is seeking Business Analysts in Hong Kong to evaluate business processes and lead the optimization strategies. The ideal candidate will have a Higher Diploma in Computer or related discipline and at least 2 years of experience in business analysis. Key responsibilities include requirements collection, market analysis, and facilitating...

A leading financial institution is seeking a Business Analyst to join their team in Hong Kong. The candidate should have a Bachelor's degree in Business Administration or Information Technology and at least 3 years of experience in a similar role, preferably within the financial services sector. Responsibilities include gathering requirements, analyzing...

A leading insurer is seeking a Business Analyst in Hong Kong to gather business requirements and support project activities for a new core policy system. The successful candidate will have at least 2-4 years of experience in business analysis or the life insurance industry, strong communication skills, and proficiency in Microsoft applications. This role...

A leading recruitment agency is seeking a (Senior) IT Business Analyst for a contract role in Hong Kong. The position requires business analysis experience in the IT or banking sectors, strong communication skills, and the ability to handle multiple priorities. The role involves gathering requirements, developing documentation, and working with...

A consulting firm in Hong Kong is seeking a Senior Business Analyst responsible for overseeing application life cycles and enhancing platforms. The ideal candidate should have over 10 years of experience in the IT industry, with at least 5 years in a Business Analyst role. Strong analytical skills, good interpersonal abilities, and communication skills in...

Leading IT&T services company in Hong Kong Job Description As the key stakeholder to regularly review the business process in order to minimize the operational risk and improve the efficiency & productivity. Assist the Manager in formulating the workflow design in align with system capability. Assist to perform business process re-engineering, gap analysis &...

Responsibilities Analyse and interpret KYC AML and regulatory policies to define clear business requirements. Design and optimize customer onboarding and servicing processes ensuring compliance and superior customer experience. Collaborate with business and technology teams to deliver digital‑first solutions for retail and wealth management clients. Map...