Concierge Officer

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

A leading property management firm in Hong Kong is seeking a dedicated Concierge Officer to enhance service delivery at the Concierge desk in a prime commercial complex. Responsibilities include supervising the team, maintaining service standards, and coordinating customer inquiries. The ideal candidate should have strong customer service skills, relevant...

A leading telecommunications service provider in Hong Kong seeks a Customer Officer for Concierge Services (Night Shift). The role involves assisting customers with inquiries regarding golf bookings, dining, travel recommendations, and more. The ideal candidate will possess an energetic personality, excellent interpersonal skills, and fluency in Cantonese,...

Customer Officer, Concierge Services (Night Shift) Answer incoming calls and WhatsApp inquiries from customers in a call centre environment and assist with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services. Ensure a pleasant customer experience by providing accurate and timely information. Log all...

Responsibilities Provide customer service to occupants and visitors at concierge Handle telephone and walk‑in enquiries Provide administrative support Qualifications DSE or above, preferably with Certificate / Diploma in Service Management At least 1‑2 years relevant experience in Customer Service field Fluent in spoken English, Cantonese and Mandarin...

A property management company in Hong Kong is seeking a Customer Service Officer to provide exceptional service at the concierge. Responsibilities include handling enquiries and providing administrative support. Ideal candidates should have a DSE or above, relevant experience, and be fluent in English, Cantonese, and Mandarin. Strong interpersonal skills and...

A non-profit private teaching hospital in Hong Kong is looking for a Customer Service Officer. The role involves handling admissions, appointment bookings, and responding to inquiries. Candidates must hold a Diploma in Health Management or related fields and have at least 2 years of customer service experience, preferably in healthcare. Strong communication...

Senior Customer Services (Concierge) (Day/ Middle/ Night Shift) Monitor the reception counters and maintain clerical support to the daily operations. Lead and coordinate the concierge service to provide service to residents. Prepare regular reports. Qualifications At least 1 year experience in customer services. Holder of valid QAS certificate and Security...

A leading telecommunications provider in Hong Kong is seeking a Customer Officer with proficiency in Japanese for night shift duties. The role includes providing professional services through various communication channels and handling customer inquiries related to multiple areas. Candidates should possess effective communication skills in English and...

Responsibilities Lead the concierge team and monitor work performance. Work independently in accordance with company procedures. Understand customers’ needs, respond to enquiries and relay to relevant parties. Collaborate with the Estate Management team to suggest quality‑improvement initiatives for residents. Requirements Post‑secondary or tertiary...