Senior Contact Center Systems Lead

A leading technology firm is seeking an AI Transformation & Analytics Manager to modernize contact center operations through artificial intelligence and analytics. The successful candidate will design AI dashboards, apply predictive insights, and lead AI initiatives to improve efficiency and customer satisfaction. Must hold a Bachelor's degree in a related...

Project Manager - Contact Center Solutions Lead end-to-end project delivery for contact center solution implementations, including AI-enabled features. Collaborate with clients to understand business requirements and translate them into actionable project plans. Manage project scope, timelines, budgets, and resources to ensure successful delivery. Coordinate...

Project Manager - Contact Center Solutions Lead end-to-end project delivery for contact center solution implementations, including AI-enabled features. Collaborate with clients to understand business requirements and translate them into actionable project plans. Manage project scope, timelines, budgets, and resources to ensure successful delivery. Coordinate...

A leading telecommunications provider in Hong Kong is seeking a Mid-Senior level IT professional to manage software implementation for Contact Centers. The ideal candidate will have over 5 years' experience in application development and troubleshooting, with proficiency in IVRS hotline call flows and experience in various Contact Center technologies. The...

A leading tech company in Hong Kong seeks a Senior Platform Engineer/Squad Lead to build and maintain a modern cloud-native data platform. Applicants should have over 12 years of experience in IT, focusing on database and messaging system management, with proficiency in AWS services, Kafka, and data governance. This role requires a bachelor's degree and...

A leading technology firm in Hong Kong is searching for an experienced Project Manager for Contact Center Solutions. The successful candidate will lead project delivery, manage timelines, budgets, and resources while ensuring compliance with client requirements. A minimum of 5 years of relevant project management experience is required, along with strong...

A technology solution provider in Hong Kong is seeking a Project Manager for Contact Center Solutions. This role involves leading project delivery, managing scope, timelines, and budgets while coordinating with internal teams and external vendors. The ideal candidate will have at least 5 years of experience in project management within IT or telecom sectors,...

Senior Platform Engineer/Squad Lead, Kafka Senior Platform Engineer/Squad Lead, Kafka View all jobs Add expected salary to your profile for insights Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our...

A leading cloud solution provider in Hong Kong is seeking an experienced professional to deliver Contact Center applications. The ideal candidate will possess 8-10+ years of experience in developing large-scale global cloud solutions and a strong DevOps background. The role involves end-to-end accountability for product delivery, stakeholder management, and...

A global technology consultancy in Hong Kong is seeking an experienced Technical Business Analyst. The role focuses on supporting enterprise applications and integrating Contact Center technologies, particularly IVR and Genesys, to enhance business processes. Ideal candidates have extensive experience with MS Windows applications and strong stakeholder...