Bilingual IT Helpdesk Specialist | Customer Support

A leading IT managed service provider in Hong Kong is seeking a Service Desk Support professional who is a native Japanese speaker and proficient in English. Responsibilities include responding to customer inquiries, resolving technical issues, and collaborating with the Japan IT team. Ideal candidates will possess strong problem-solving and communication...

IT Helpdesk Specialist (24K l IT Support) A well-established institution in Hong Kong Work-life balance Regular working time Friendly and supportive team members Convenient transportation (3 minutes - walk to MTR station) Responsibilities: Provide first level IT helpdesk support to end-users Provide end-users technical support/remote support and conduct...

A well-established institution is seeking an IT Helpdesk Specialist to provide first-level support and troubleshoot IT issues for users. The ideal candidate will have a diploma in Computer Science or Information Technology, alongside 1-3 years of IT support experience. Strong command of both English and Mandarin is essential. This position offers an...

IT Helpdesk Support Our client is a well-established firm located in Tsim Sha Tsui. They are a young and fast-growing firm with an aim to offer quality services to our clients and provide a clear prospect of career growth to our professional team. Now, they are recruiting one IT Helpdesk support with IT Hardware, Infra, Network & Technical Support experience...

A leading distributor of electronic components is seeking an IT Support professional in Hong Kong. The role involves providing helpdesk support, updating documentation, and assisting with system upgrades. Ideal candidates should have a degree in Computer Science, 1-2 years of IT support experience, and knowledge in network fundamentals and PC...

A financial institution in Hong Kong is looking for a Senior Associate (Helpdesk Support) who will provide first line technical support to users. The ideal candidate will have a degree in Computer Science or related fields, and at least 3 years of desktop support experience. Proficiency in Microsoft Windows 10, Active Directory, and MS Office is required,...

A prestigious international school in Hong Kong is seeking an ICT Support Specialist to support and implement the ICT plan. You will assist in maintaining both Apple and Windows platforms while providing Level 1 Helpdesk support. The ideal candidate should have problem-solving skills, experience in diagnosing hardware/software issues, and be proficient in MS...

Speedy Group is one of the leading integrated IT companies in Hong Kong. It aims to provide a customer‑led, one‑stop IT solution to customers in an effective, customer‑centric and sustainable manner. Our company provides a wide range of services from system/network implementation, cloud platform, application development and technical support services....

Our client is a leading Distributor of electronic components, In order to cope with the fast pace of development, they invite bright and energetic candidate for the following vacancy: Responsibilities Provide quality helpdesk support to in‑house users and subsidiaries member Standard Procedure and Deskside documentation updating To test and evaluate...

Our client is a Financial Institution, they are currently seeking for a Senior Associate (Helpdesk Support) to join their team. Senior Associate (Helpdesk Support) RESPONSIBILITIES Provide first line technical support to users on hardware, software and networking related issues. Fulfil user requests in priority and follow up support cases in timely manner....