Patient Experience

A leading healthcare provider in Hong Kong is seeking a Guest Relations Officer to manage patient appointments, liaise with medical staff, and ensure exceptional customer service. The ideal candidate should possess excellent communication skills and be fluent in English, Cantonese, and Mandarin. This role offers a competitive salary and a vibrant working...

A private hospital in Hong Kong is seeking a Patient Service Coordinator to greet patients, assist with admissions, and provide excellent customer service. The ideal candidate should have a background in customer service, proficiency in English and/or Cantonese, and be able to work under pressure. Shift duty is required. This entry-level role offers a...

A healthcare organization in Hong Kong is seeking a Customer Service Representative to manage reception duties, ensuring a professional experience for patients. Responsibilities include handling registrations, assisting with exams, and addressing inquiries. The ideal candidate will have a customer-centric approach, excellent communication skills in English...

Extending the Healing Ministry of Christ HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not-for‑profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole‑person healing. Thanks to its state‑of‑the‑art equipment and highly‑skilled...

A prominent service provider in Hong Kong is seeking individuals to provide premium customer and counter services. The role involves processing patient registrations and handling billing inquiries. Candidates should possess HKDSE or above, be proficient in English and Chinese, and have strong communication and problem-solving skills. Experience in the...

Responsibilities To provide premium customer and counter services at all time. To process patient registration, budget estimation, payment and follow up with relevant documents. To coordinate direct billing arrangement with insurance companies and customers. To handle telephone and billing enquiries and other patient services related duties. To perform other...

Job Description - Patient Care Assistant II(Clinical Assistant) (NTWC-S ) Patient Care Assistant II(Clinical Assistant) - (REF. NO.: NTWC-S ) Application Deadline: 17 December 2025 Date of Issue: 3 December 2025 Vacancy Notification Circular No. NTWC-S Position: Patient Care Assistant (Clinical Assistant) Rank: Patient Care Assistant II Up to 5% of total...

Job Description - Patient Care Assistant II (Obstetrics & Gynaecology) (HKEC ) Patient Care Assistant II (Obstetrics & Gynaecology) - (REF. NO.: HKEC ) Application Deadline : 17 December 2025 Date of Issue : 4 December 2025 Vacancy Notification Circular No. HKEC Rank Patient Care Assistant II Hong Kong East Cluster/ Pamela Youde Nethersole Eastern Hospital /...

A healthcare provider in Hong Kong seeks a Dental Assistant to provide essential support to dental professionals. You will assist during procedures, manage patient records, and prepare treatment rooms, ensuring a seamless patient experience. Ideal candidates should have a certificate in dental assisting and strong interpersonal skills. This role offers a...

A leading healthcare provider in Hong Kong is seeking an experienced Senior Clinic Assistant / Clinic Manager to oversee daily operations at their medical clinic. The role includes managing patient scheduling, supervising clinic staff, and ensuring high-quality patient care. Candidates should have at least 3 years of experience in healthcare administration,...