Customer Service, Insurance

A major life insurance company in Hong Kong is looking for dynamic individuals to fill the role of Officer/Senior Officer in Customer Services. Responsibilities include providing excellent hotline and counter services to clients. The ideal candidate has 3 years of experience in customer service, preferably in the insurance industry, along with proficiency in...

A financial insurance corporation based in Hong Kong is seeking a Customer Service Senior Officer/Officer to provide exceptional service to customers and sales channels. The ideal candidate should have a university degree and at least three years of relevant experience in the insurance customer service sector. Proficient English and Chinese communication...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

Overview Role Summary: Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. We are seeking an energetic, detail-oriented professional to lead our Insurance Operations (Policy Servicing / KYC) function. You will play a critical role in delivering transparent, compliant, and seamless policy...

Role Summary Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. We are seeking an energetic, detail-oriented professional to lead our Insurance Operations (Policy Servicing / KYC) function. You will play a critical role in delivering transparent, compliant, and seamless policy servicing...

Customer Service Officer (Insurance - Hotline) Our client is an insurance company and currently hiring Senior Customer Service Officer - Hotline to join their team. With on-going professional training and developing career path, you will gain a wealth of knowledge and experience in the insurance industry. Responsibilities: Provide effective inbound call...

(Senior) Customer Service Officer, Insurance About the Company Our client is a reputable insurance institution expanding its Customer Experience function. To support this growth, we are seeking an energetic and service-oriented (Senior) Customer Service Officer to join the team. Key Responsibilities Provide professional customer service via multiple channels...

A leading insurance provider in Hong Kong is seeking a Customer Care Consultant to handle insurance inquiries through various channels including Live Chat, Calls, and Emails. This role is well-suited for fresh graduates with a keen interest in the insurance industry and proficiency in Cantonese and English. Candidates with at least 3 years of relevant...

A leading health insurance provider in Hong Kong seeks an Underwriting Specialist to serve as a vital link between the company and customers. Responsibilities include proactive customer engagement and risk assessment of new business applications. Candidates should possess at least 2 years of customer service experience, fluent in Chinese and English, with...

Life Insurance Customer Service Executive Key Responsibilities: A. Service Delivery & Problem Resolution Address customer and agent inquiries, requests, and complaints. Provide prompt and accurate services, including policy information and professional advice to customers. Handle and resolve customer problems, including elevated complaints and special...