Customer Service Officer
18 hours ago
Customer Service Officer (Control Centre) Handle inbound calls and inquiries, promptly resolve customer complaints. Accurately update the customer records in the system. Perform other ad-hoc tasks as assigned. For interested applicants, please send your resume with availability, present and expected salary by clicking “APPLY NOW” button below. (Personal data collected will be used for recruitment purpose only) PMC License Number: C- Synergis is at the forefront of property and facility management services in Hong Kong and Mainland China. Our services span every stage of the property development process, from pre-management and consultancy, through pre-sale promotion and leasing, to management and maintenance of a competed building and facility. We provide our clients a total solution. Founded in 1978, Synergis has built a strong reputation for excellent customer service with stringent quality management systems and standards over the past four decades, and are proud to be recognized as one of the leading property and facility management companies in Hong Kong and Mainland China. We today employ about 4,500 staff and manage about 88,000 residential units and about 7 million square metres of residential, commercial, industrial and other services space from both the public and private sectors. Our customers include private residential owners and owners corporations, government organizations, educational institutions, landlords, developers and investors. In January 2022, China Resources Longdation Company Limited of China Resources Group acquired Synergis property and facility management services business. The acquisition enhanced Synergis’ overall business strength and long-term development capabilities in Hong Kong and Mainland China, which will ultimately benefit the Company and our customers. We are looking for an energetic professional with firm commitment to excellence to fill the post of Customer Service Officer (Control Centre). Requirements: DSE graduate or higher with minimum of 3 years of relevant experience in a hotline, call centre, or customer service role Good command of both written and spoken English and Chinese Customer-focused with excellent communication skills Proficiency in MS Office is essential Holder of a QAS certificate and Security Personnel Permit (SPP) is an advantage Your application will include the following questions: How would you rate your English language skills? Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a customer service representative? Do you have technical pre-sales experience? Which of the following Microsoft Office products are you experienced with? Have you worked in a call centre before? #J-18808-Ljbffr
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Kwai Chung, Hong Kong SAR China Hong Kong Labware Company Limited Full timeCustomer service officer/ Service coordinator Jobarrangement, working withrelated departmentsandcustomers, to ensure the delivery and installation is on schedule. Providing prompt & accurate responsesto customers' inquiries. Call / Email existing customers for contract renewal and join themaintenanceplan. Spare part inventory control, communicate with...
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Officer - Customer Services (Air Freight)
5 days ago
Kwai Chung, Hong Kong SAR China KLN Logistics (Hong Kong) Limited Full timeKLN is an Asia-based, global 3PL with a highly diversified business portfolio and extensive coverage in Asia. We offer a broad range of supply chain solutions from integrated logistics, international freight forwarding (air, ocean, road, rail and multimodal) and e-commerce to industrial project logistics and infrastructure investment. Responsibilities...
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Service Coordinator: Customer Care
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Kwai Chung, Hong Kong SAR China Hong Kong Labware Company Limited Full timeA company in the labware industry in Hong Kong is searching for a Customer Service Officer to manage customer inquiries and ensure timely service delivery. Responsibilities include handling contract renewals and spare part inventory, communicating with suppliers, and providing administrative support. The ideal candidate has strong interpersonal skills and PC...
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Customer Service Officer
5 days ago
Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Synergis Management Services Limited Full timeCustomer Service Officer (Control Centre) Add expected salary to your profile for insights Handle inbound calls and inquiries, promptly resolve customer complaints. Accurately update the customer records in the system. Perform other ad‑hoc tasks as assigned. Requirements: DSE graduate or higher with minimum of 3 years of relevant experience in a hotline,...
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Logistics Operations
5 days ago
Kwai Chung, Hong Kong SAR China Nesta (Hong Kong) Limited Full timeA premier logistics company is seeking a Customer Service Executive/Operation Executive in Hong Kong. The ideal candidate will handle customer calls, prepare sales quotations, and assist with order management. A degree is required, with fresh graduates in Supply Chain/Logistics Management encouraged to apply. Candidates should have at least 2 years of...
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Customer Service Officer
5 days ago
Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Harvest Veterinary Oncology Centre Limited Full timeCustomer Service Officer (Day/Night Shift) Harvest Veterinary Oncology Centre (HVOC) is seeking a Customer Service Officer (Day/Night Shift). The successful candidate will work within a brand‐new, 25,000sq. ft., state‑of‑the‑art specialist hospital. We have a dedicated international team of diplomates in anesthesiology, cardiology, dentistry and...
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Kwai Chung, Hong Kong SAR China Nesta (Hong Kong) Limited Full timeOperation Executive/Customer Service Executive(Logistics/20-25K/5-Day) Our client is a premier logistics company specializing in 3PL. They are now looking for a high caliber to join their team as Customer Service Executive / Operation Executive. JOB DESCRIPTION Handle telephone calls from customers, forwarders and internal parties Prepare quotations for...
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Control Centre Customer Support Specialist
18 hours ago
Kwai Chung, Hong Kong SAR China Synergis Management Services Limited Full timeA leading property and facility management company in Hong Kong is looking for a Customer Service Officer (Control Centre). This role involves handling inbound calls and inquiries, resolving customer complaints, and updating customer records. Candidates should have a DSE qualification and at least 3 years of experience in a hotline or customer service role....
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Telephone Customer Service Specialist
5 days ago
Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China E.C. Fix Technology Limited Full timeProvide professional telephone support to customers, including answering inquiries, handling orders, and resolving complaints Collaborate with internal teams to address customer needs and ensure timely issue resolution Maintain and enhance customer satisfaction and loyalty Requirements: At least 1 year of relevant experience in customer service Proficiency...
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Air Operations
5 days ago
Kwai Chung, Hong Kong SAR China ADECCO Full timeAir Operations & Customer Service (5-day work) 18K- 21K Handle and Prepare air import and export documents. Provide operational and documentation support for daily air operations. Plan and follow up on existing orders to ensure timely delivery. Handle import and export declarations. Coordinate and liaise with airlines, local transport, and overseas offices...
