Assistant Manager
5 days ago
Assistant Manager - Contact Centre and Remote Channel Our client HSBC is seeking an Assistant Manager - Contact Centre and Remote Channel to join their team Join HSBC and make a meaningful impact in the world of borderless banking and wealth management. As an Assistant Manager in the Wealth and Personal Banking Contact Centre, you'll provide exceptional service to our customers, resolve their queries, and recommend tailored financial solutions. This role offers a unique opportunity to grow your career in a dynamic and inclusive environment. About Our Client HSBC's Wealth and Personal Banking division is dedicated to providing world-class wealth management and borderless banking services. With a focus on mobile-first capabilities and exceptional customer service, we empower individuals and families to achieve their financial goals. What you'll be doing? Handle inquiries: Provide quality services and resolve customer queries, ensuring a seamless experience. Customer engagement: Listen to customers, understand their needs, and recommend appropriate financial services. Team leadership: Assist Senior Team Managers in leading and mentoring agents to enhance their capabilities. Dispute resolution: Handle disputes, customer complaints, and suspected fraud cases with professionalism. Performance metrics: Deliver upon quantitative and qualitative key performance indicators in line with business strategies. Regulatory compliance: Comply with procedures, policies, and regulatory requirements to safeguard customers' and the bank's interests. Who are they looking for? Experience: 3+ years of relevant customer service experience in banking and financial institutions. Language proficiency: Proficient in written and spoken English and Chinese, with Mandarin being an advantage. Licenses: Holder of HKSI 1, 7, 8 and IIQE 1, 2, 3, and compliance with related CPD requirements. Skills: Strong customer service mindset, high dedication to service excellence, and excellent communication and problem-solving skills. Knowledge: Sound knowledge of Retail Banking and Wealth Management financial products. Why should you consider this opportunity? Our client offers an attractive remuneration package and other benefits, such as: Medical insurance Birthday leave Work from Home Housing loan How to apply Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us We welcome all applicants, regardless of experience or background, to apply and be part of our diverse and inclusive team. All information received will be kept strictly confidential and will be used only for employment-related purposes. Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How much notice are you required to give your current employer? #J-18808-Ljbffr
-
Assistant Manager
5 days ago
WorkFromHome, Hong Kong SAR China Vistra Full timeSelect how often (in days) to receive an alert: It’s never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients...
-
Assistant Manager
3 days ago
WorkFromHome, Hong Kong SAR China Classy Wheeler Limited Full timeCandidates with less experience will be considered as Senior IT Auditor. Responsibilities Conduct IT audit / technical consultancy assignments (including general IT controls, application reviews, technical and security assessments). Participate in financial and operational audits like revenue assurance and data governance, as well as take up ad-hoc projects...
-
Assistant PR Manager | Web3, Blockchain
3 days ago
WorkFromHome, Hong Kong SAR China King Deux Search & Consulting Full timeAbout the job Assistant PR Manager | Web3, Blockchain King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for candidates but also leaving a legacy that lives on beyond the hiring process. The hiring company...
-
WorkFromHome, Hong Kong SAR China Manulife Full timeAssistant Manager/Manager, Asia Inforce Management – Manulife Manulife invites you to apply for the Assistant Manager/Manager, Asia Inforce Management role. The Asia Regional In‑Force Management team plays a key role in optimizing the performance of our in‑force insurance portfolio, ensuring long‑term value for both customers and shareholders. As an...
-
Assistant Manager, Expenses Controlling
5 days ago
WorkFromHome, Hong Kong SAR China Zurich Insurance Full timeLocation(s): HK - Hong Kong Remote working: Hybrid At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique – that’s what makes our team so great! Join us as we...
-
Fund Services Assistant Manager
5 days ago
WorkFromHome, Hong Kong SAR China Vistra Full timeA global business services company is seeking an Assistant Manager for Fund Services in Hong Kong. This full-time position involves overseeing fund administration and investment structuring services. Key responsibilities include handling accounting functions, preparing capital calls, and coordinating with investors and fund managers. Ideal candidates will...
-
Assistant Trade Marketing Manager
5 days ago
WorkFromHome, Hong Kong SAR China General Mills Hong Kong Limited Full timeAssistant Trade Marketing Manager – Hong Kong At General Mills , the days are fast, fun and rewarding. Purpose matters because we’re here to grow, drive value and make food the world loves. Our story is one of people, because people are behind everything we do. Bring it all: your innovative ideas, unique talents and desire for impact. The Assistant Trade...
-
Assistant Club Manager
3 days ago
WorkFromHome, Hong Kong SAR China The Ritz-Carlton Full timePOSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property...
-
Assistant Manager, Shareholder Information
3 days ago
WorkFromHome, Hong Kong SAR China Computershare Hong Kong Investor Services Limited Full timeAssistant Manager, Shareholder Information Location: Kowloon Bay, Hong Kong (Hybrid) In this position, you're based in the Kowloon Bay office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential A...
-
Executive Assistant
1 day ago
WorkFromHome, Hong Kong SAR China Leadingnation Full timeRole Description This is a part‑time hybrid role for an Executive Assistant / Personal Assistant , offering flexibility to work both on‑site and remotely. The role is responsible for providing high‑level administrative and organizational support to executives or senior management, ensuring smooth operations and effective time management. The Executive...