Senior Policy Service

A prominent multilateral development bank in Hong Kong is seeking a Senior Client Service Specialist responsible for resolving workplace conflicts and enhancing related policies. The ideal candidate will have 8 to 10 years of relevant experience, a master's degree in conflict resolution or a related field, and must be a certified mediator. Strong analytical...

Serve as the primary point of contact for high-net-worth clients regarding their life and health insurance policies Manage all aspects of policy servicing including updates, renewals, endorsements, claims follow-up, and documentation Liaise with insurers, clients, relationship managers, and internal departments to ensure timely and accurate servicing...

A leading financial services organization in Hong Kong is seeking a Director of Policy Research to lead a research team in developing insightful policies for the financial services industry. Candidates must possess over 10 years of experience, including 5 years in senior management roles, along with strong analytical and communication skills. This role...

Purpose Collaborate with colleagues to provide exceptional customer service to our brokers and end customers, aligning with the company’s strategic goals and enhancing overall effectiveness and efficiency. Responsibilities Efficiently manage all types of policy modifications and servicing tasks in line with standard operating procedures, regulatory...

Chubb Life HK: Senior Manager, Policy Admin Oversee operation of POS Department and manage vendor(s) on outsourced service to ensure quality assurance Monitor the performance of the department to ensure delivery of committed SLA and quality standard Support transformation and strategic projects Mentor and train team members to build technical and customer...

A leading recruitment agency is seeking a qualified professional to oversee policy administration in Hong Kong. The role requires managing end-to-end policy servicing workflows and providing support to both internal consultants and clients. Candidates should have over 4 years of experience in policy administration, familiarity with life insurance products,...

Payroll and travel policy management - APAC Collaborative and dynamic working environment About Our Client The hiring company is a large organization within the industry, known for its commitment to operational excellence and employee satisfaction. With a presence across the APAC region, it values expertise in payroll management and compliance. Job...

A financial services company in Hong Kong seeks an Officer/Senior Officer for General Insurance policy administration. Responsibilities include processing new business, maintaining records, and collaborating with various departments. A diploma in Business Administration and at least one year of relevant experience is required, with strong communication...

A legal services firm in Hong Kong is looking for an experienced legal professional to offer timely advice on financial services and regulatory matters. Candidates should possess a Bachelor’s degree, relevant practicing certificate, and have at least 8 years of experience in this field. The role involves legal drafting, policy initiatives, and maintaining...

Overview Role Summary: Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. We are seeking an energetic, detail-oriented professional to lead our Insurance Operations (Policy Servicing / KYC) function. You will play a critical role in delivering transparent, compliant, and seamless policy...