Incident Technical Support

Our client is a large Investment Bank is looking to hire IT Helpdesk / Technical Support / IT Support. Responsibilities Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in‑house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting...

Technical Support Engineer Location: Hong Kong Salary: Competitive Join our team of expert engineers in the Options Support Team! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success. We want to hear from...

The Role: The Asia Pacific Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service...

About the job Technical Support Engineer Are you ready to join a fast-paced, global leader in financial technology? Our client is seeking aTechnical Support Engineer to provide first-line support in a dynamic, cutting-edge environment. This is a fantastic opportunity to work with a diverse set of technologies, advance your career, and contribute to the...

A technology services provider in Hong Kong is looking for a support specialist. The role involves providing end-user support, managing incidents through ticketing systems, and coordinating with technical teams. Knowledge in vendor management, Windows Server maintenance, and networking support is essential. Ideal candidates should possess experience with...

A technology services company in Hong Kong is seeking a Security Engineer to assist in monitoring systems for security breaches and support incident response efforts. Candidates should have at least 1 year of experience in the IT industry, a basic understanding of networking and security principles, and familiarity with tools such as antivirus and firewalls....

A leading regional bank in Hong Kong is seeking an IT Support Specialist to act as the frontline contact for end users, managing the Incident/Request Process effectively. The ideal candidate will have over 5 years of experience in service desk or technical support and possess strong knowledge of MS Office 365. You will be responsible for handling user...

A leading tech support company in Hong Kong is seeking an experienced professional to provide technical support for services on AWS, AZURE, and AliCloud. You will monitor cloud infrastructure, respond to incidents, and collaborate with engineering teams to ensure compliance and optimization. Ideal candidates have a Bachelor's degree in IT or a related field,...

A global leader in financial technology located in Hong Kong is seeking a Technical Support Engineer to provide first-line support to users. The role involves managing incidents, troubleshooting technical issues like TCP/IP and LAN/WAN, and providing specialized VIP support. Ideal candidates should have at least 1 year of desktop support experience or a...

Avaloq Technical Support/Consultant, PrivateWealth Management In‑house Avaloq Technical Support/Business Analyst position within a rapidly growing North Asia Private Wealth Management Hub regulated by the Hong Kong Monetary Authority and the Monetary Authority of Singapore. Job Duties Provide end‑to‑end technical and business support to users across...