Operation Lead

6 days ago


hong kong, Hong Kong SAR China Cushman & Wakefield Property Management Limited Full time

Operation Lead is responsible for overseeing the daily, practical side of facility management, ensuring buildings and services operate efficiently, safely, and within budget. They lead teams for tasks like maintenance, cleaning, and security, manage vendor contracts, and resolve operational issues to meet organizational goals. This role combines leadership, operational oversight, and project management to keep facilities running smoothly. To handle customers' enquiry, complaints and emergency cases; Assist the planning and undertake operation duties of the building, follow up complaints; Experience in property & facilities maintenance is preferable; Conduct regular site checking; Implement and execute internal policies and procedures effectively; Willing to attend meeting after office hours Lead and supervise on-site teams (e.g., maintenance, cleaning, security, health and safety) and motivate staff to achieve objectives. Oversee external vendors and contractors, managing contracts, and responding to issues. Ensure the facility complies with all safety standards, building codes, and regulations. Address operational issues, resolve conflicts, and make decisions to maintain service quality. Monitor the performance and quality of both in-house staff and contractors, implementing performance measures and best practices. Track and manage operational budgets and resources effectively; Track and manage client budgets and spend effectively. Provide subject matter expertise in facility design and operations, including power, cooling, safety, and security systems. Manage base building infrastructure and operations Lead asset management, preventive/statutory maintenance, and critical activities (e.g., power downs, IT changes). Lead regional environmental and energy initiatives aligned with ISO 14001 standards. Support office projects such as re locations, new site setups, and downsizing. Drive continuous improvement based on audits and performance data. Ensure accurate reporting of Environmental Performance Indicators (EPIs). Collaborate with IT and regional security teams to maintain and troubleshoot CCTV and access control systems. Support remote testing and commissioning of security systems. Conduct due diligence in site selection, leasing, and procurement. We offer highly motivated remuneration package. Please apply with full resume with your CURRENT and EXPECTED salary by clicking the ''APPLY NOW'' button. We are an equal opportunity employer. Personal data provided by job applicants will be treated in strict confidence and used strictly for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. #J-18808-Ljbffr


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