Customer Service Engineer
3 days ago
Join to apply for the Customer Service Engineer role at Giesecke+Devrient G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co‑operation within G+D. The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments? Responsibilities Be responsible for banknote processing systems’ installation Provide service maintenance and after sales services for banknote processing systems Handle inquiries and complaints from customers Provide support on new product launch, demo and product presentation Be responsible for service documentation (service report and spare parts transaction) Spare parts inventory management and control Manage and implement preventive and corrective maintenance program to ensure the banknote processing systems in customer sites are in good condition Conduct fault analysis and formulate maintenance and improvement plan Compile management report and provide recommendations for service enhancement Audit and facilitate the implementation of service support to comply with safety requirement Perform any ad hoc projects as required from time to time; and undertake functions and responsibilities of the company as reasonably assigned by the management Requirements Degree or Diploma holder in Mechanical / Electronic Engineering / Electrical Engineering or equivalent Fresh graduate may be considered as assistant customer service engineer Aggressive, self‑motivated and able to work independently Good communication skill, coordination and time management skill Fluent in speaking and writing English and Chinese Good computer knowledge and literacy Seniority level: Associate Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting #J-18808-Ljbffr
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Assistant Customer Service Engineer
7 days ago
hong kong, Hong Kong SAR China Olympus Hong Kong and China Ltd Full timeJoining Olympus is your opportunity to contribute to our purpose of making people’s lives healthier, safer and more fulfilling by elevating the standard of care through global medical technology. We are dedicated to developing best‑in‑class solutions and services for early detection, diagnosis, and minimally invasive treatment with a sole focus on...
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Customer Service Officer
7 days ago
Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeOur client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Customer Service Officer Responsibilities: Coordinate customer service order and arrange on-site support Handle customer claim and suggestion Work with in-house engineers and appointed service partner to provide...
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Head of Customer Service
7 days ago
Hong Kong Island, Hong Kong SAR China Robert Walters (HK) Ltd Full timeMy client is a large‑scale engineering company. They are currently looking for a Head of Customer Service for their call centre. Job Responsibilities Customer Service Oversight: Lead and manage the Customer Service team within the Call Centre, ensuring high standards of responsiveness, professionalism, and customer satisfaction. Implement service‑level...
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Service Engineer
7 days ago
hong kong, Hong Kong SAR China Convergint (Hong Kong) Limited Full timeConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives...
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Customer Service Coordinator
7 days ago
hong kong, Hong Kong SAR China Kolb (HK) Ltd Full timeAbout the role Kolb (HK) Ltd is a leading company in design, manufacturing and supply of turn‑key installations for bakeries and kitchens. Additionally we supply a full range of food consumables such as coffee, bread & cake mixes, pastry and chocolate products to enrich experience. We are seeking a full‑time Logistic Assistant to join our team in Kwun...
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Service Engineer
7 days ago
Hong Kong Island, Hong Kong SAR China Electronic Theatre Controls Full timeElectronic Theatre Controls (ETC), established in U.S. since 1975, is a global leader in visual environment technologies with sectors including theatrical & live event entertainment lighting, rigging and specified architectural lighting. Our ETC Hong Kong office has openings for Service Engineers. If you enjoy troubleshooting, repairing equipment, and have...
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Service Engineer
7 days ago
Hong Kong Island, Hong Kong SAR China Giesecke & Devrient Asia Pacific Ltd Full timeMAJOR DUTIES AND RESPONSIBILITIES Other duties may be assigned as necessary to fulfil optimum efficiency of this position: Be responsible for banknote processing systems’ installation Provide servicing maintenance and after sales services for banknote processing systems Handle inquiries and complaints from customers Provide support on new product launch,...
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Customer Engineer I
3 days ago
Hong Kong Island, Hong Kong SAR China NCR Atleos Full timeJoin to apply for the Customer Engineer I role at NCR Atleos About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Responsibilities...
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Senior Service Engineer
1 week ago
hong kong, Hong Kong SAR China Siemens Full timeSenior Service Engineer Join for the Senior Service Engineer role at Siemens Responsibilities Supervise site work execution for all maintenance service and minor retrofitted works, ensuring monthly activities performed timely and accurately. Control and utilize resources to achieve qualitative and quantitative targets. Build positive and long‑term...
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Field Service Engineer, CSSD
7 days ago
Hong Kong Island, Hong Kong SAR China STERIS Canada Corporation Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary STERIS is recruiting for aField Service Engineer to join our team, based inHong Kong . You will be performing a variety of routine and non-routine local service support assignments and...