Resident Concierge Team Lead — Customer Services

A security services firm in Hong Kong is seeking a Senior Customer Services (Concierge) to oversee reception counters and provide exceptional service to residents. Responsibilities include clerical support, leading the concierge service, and preparing reports. The ideal candidate will have at least 1 year in customer services, hold a valid QAS certificate...

Senior Customer Services (Concierge) (Day/ Middle/ Night Shift) Monitor the reception counters and maintain clerical support to the daily operations. Lead and coordinate the concierge service to provide service to residents. Prepare regular reports. Qualifications At least 1 year experience in customer services. Holder of valid QAS certificate and Security...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Responsibilities Lead the concierge team and monitor work performance. Work independently in accordance with company procedures. Understand customers’ needs, respond to enquiries and relay to relevant parties. Collaborate with the Estate Management team to suggest quality‑improvement initiatives for residents. Requirements Post‑secondary or tertiary...

A leading property management firm in Hong Kong seeks a Concierge Team Leader. You will lead the Concierge team, ensuring quality service delivery and operational efficiency. Responsibilities include training the team on advanced management systems and fostering customer relationships. Ideal candidates are tertiary educated, have 2 years of customer service...

A leading property management firm in Hong Kong is seeking a dedicated Concierge Officer to enhance service delivery at the Concierge desk in a prime commercial complex. Responsibilities include supervising the team, maintaining service standards, and coordinating customer inquiries. The ideal candidate should have strong customer service skills, relevant...

A property management firm located in Tsuen Wan is seeking a motivated individual to join the team focusing on concierge and customer service operations. Responsibilities include managing daily operations, responding to customer inquiries, supporting promotional activities, and handling administrative tasks. The ideal candidate has 1–2 years of experience...

Provide quality services and support daily operations at the Concierge desk in a prime commercial complex. Stay informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the subordinate team, providing ongoing training and fostering collaboration to improve operational efficiency and customer...

Customer Officer, Concierge Services (Night Shift) Answer incoming calls and WhatsApp inquiries from customers in a call centre environment and assist with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services. Ensure a pleasant customer experience by providing accurate and timely information. Log all...

A leading telecommunications service provider in Hong Kong seeks a Customer Officer for Concierge Services (Night Shift). The role involves assisting customers with inquiries regarding golf bookings, dining, travel recommendations, and more. The ideal candidate will possess an energetic personality, excellent interpersonal skills, and fluency in Cantonese,...