Retail Helpdesk

SW9317 |26 May 2017 Helpdesk / Desktop Support Engineer (Retail)Responsible for the end-user support on Windows OS and applications Installation / removal / change of software and hardware peripherals Hardware, PC software and network troubleshooting Follow-up with service providers and hardware/software supplier on maintenance of such hardware/software...

Responsibilities Complicit in HQ policy and standard to office and shop environment Facilitate Shop opening project in HK & China regarding IT equipment Monitor, supervise and follow-up IT supplier service level Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking...

SW8612 | 29 Jan 2024 – Deskside Engineer (Retail Helpdesk & L2 Support, 20-30K) Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to users. Respond to queries either in person or over the phone/email. Open service ticket, set priority and assign tasks to support...

Job Description Our Homescan Helpdesk Assistant mainly supports our Hong Kong Consumer Panel from helpdesk, communication to data quality to ensure our Global KPIs are met and achieve a well-balanced and compliant panel. Responsibilities Panel recruitments – Supporting and maintaining both main and panel expansion including online recruitment, referral...

A fashion retail company in Hong Kong is seeking an experienced IT Support Specialist to provide technical helpdesk support, manage IT operations, and design network solutions. The ideal candidate will possess a bachelor’s degree in Computer Science, at least 5 years of relevant experience, and familiarity with retail systems and cloud platforms. Strong...

A fashion retail company in Hong Kong is seeking a Senior IT Support Officer for a 6-month contract. In this role, you will provide technical helpdesk support and maintain core IT infrastructure. Candidates should possess a bachelor's degree in Computer Science or IT related disciplines and have at least 2 years of experience in a similar role, preferably...

Responsibilities Act as end user support at 1st level on system and network Perform troubleshooting and helpdesk function on application systems Responsible for Daily IT operations, such as installation / removal / upgrade of hardware and software Work closely with IT HQ team in Shanghai to deliver IT projects and initiatives Participate in ad hoc projects...

A retail company in Hong Kong is looking for an IT Support Specialist to manage hardware/software maintenance and helpdesk support for their office and retail stores. The role requires a degree in Computer Science or IT with a minimum of 4 years' experience, preferably in a retail environment. Candidates must have strong skills in Microsoft desktop operating...

A leading IT solutions provider in Hong Kong is seeking an IT helpdesk support professional to provide assistance for a retail chain. Responsibilities include managing hotline requests, monitoring ticket systems, and supporting POS devices. Ideal candidates should possess experience in technical support and a solid understanding of POS systems. This role...

Head of IT Infrastructure -Retail Bank (based in HONG KONG) Our client is one of the famous retail banks in Hong Kong. They are seeking an experienced IT professional to join their elite team. Responsibilities Oversee daily and general operation of the infrastructure team, including systems, network, PC support, helpdesk and data centre Practice ITIL and...