Team Head, Local Segment Management

5 days ago


Kowloon, Hong Kong SAR China Leadingnation Full time

Responsibilities Develop marketing campaigns and initiatives to attract and acquire customers within the segment Adopt technologies to identify business opportunities, develop marketing and tactical campaign and create value for customers, employees and other stakeholders Monitor and analyze key performance indicators (KPIs) related to the segment's performance, such as customer acquisition, retention, revenue and profitability Identify areas for improvement and develop action plans accordingly Collaborate with various teams within the organization, such as sales, operations, customer service and technology, to ensure seamless delivery Ensure compliance with regulatory requirements and internal policies while mitigating risks associated with the assigned segment's operations Conduct market research and competitor analysis to identify market trends, customer preferences and potential growth opportunities within the segment Requirements Bachelor Degree or above, preferably in business related discipline or equivalent Minimum 10 years relevant banking experience in relevant sector is preferable Strong knowledge of retail banking products and services, digital banking technologies and market trends Familiar with customer segmentation strategies and marketing principles Pleasant and outgoing personality with good interpersonal and communication skills Sound knowledge of retail banking products and services, digital banking technologies and market trends Able to analyze market data, customer insights and performance metrics to drive strategic decision-making and identify growth opportunities A team lead with good initiatives & assertiveness Detailed-oriented, organized, independent and able to work under pressure #J-18808-Ljbffr



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