AI-Driven CRM Leader for Personal Banking Growth

Principal Responsibilities Champion the adoption and integration of emerging technologies to enable AI-powered customer lifecycle management (CLCM) and drive CRM transformation for scalable business growth Formulate CRM strategic roadmap to facilitate delivery of WPB business priorities Set the strategic direction for CRM across multiple locations, leading...

A leading pizza restaurant chain in Hong Kong is seeking a passionate CRM Officer to lead loyalty initiatives and drive customer growth. The ideal candidate has a Bachelor’s degree in Marketing or Business Administration and a minimum of 3 years of hands-on CRM experience, preferably in Retail or F&B. Excellent analytical skills and proficiency in both...

A cultural district authority in Hong Kong is looking for a Head of Customer Relationship Management. The role involves leading CRM initiatives, developing strategies to boost customer engagement, and managing a team to ensure data integrity. The ideal candidate should have a relevant degree, at least 12 years of experience in CRM, and strong project...

A commercial bank in Hong Kong is seeking a Business Analyst to lead and design workflows for critical projects. The candidate should have over 6 years of experience in business analysis, preferably in the banking sector. Responsibilities include gathering user requirements, reviewing documents, and providing input to testing teams. Candidates with strong...

A leading hospitality group located in Hong Kong is searching for a Senior Manager in Performance & Growth Marketing. The successful candidate will drive eCommerce growth and enhance CRM engagement strategies, leveraging data-driven insights to boost customer relationships. Candidates should have over 10 years of experience in performance marketing with a...

Add expected salary to your profile for insights Pizza Hut Hong Kong Management Limited is the leading pizza restaurant chain with over 120 shops and about 4,700 employees in Hong Kong and Macau. Pizza Hut is committed to be the all-time favorite, serving pizzas anywhere with a delightful touch. To support our mission and expansion, we are now inviting...

A leading telecom brand in Hong Kong is seeking a strategic leader to spearhead omni-channel transformation initiatives and enhance CRM and data-driven sales operations. The ideal candidate will have over 15 years of experience in customer service operations, particularly within a contact center environment. Responsibilities include developing strategies for...

A leading recruitment consultancy is seeking a technical leader to champion AI technologies and manage a distributed team of developers in Hong Kong. The role involves defining SLAs, architecting robust solutions, and driving adoption of AI tools for process automation. Ideal candidates will bring extensive experience with Salesforce, proven leadership in...

Responsibilities: Design, develop, and deploy AI-powered tools, applications, and solutions based on internal needs and client-facing requirements Fine-tune and implement large language models LLMs tailored for specific business functions Integrate AI tools into existing company systems and workflows such as CRM, client communications, and task automation...

A prominent banking institution in Hong Kong seeks a Platform Sales Leader to drive sales and marketing initiatives. The successful candidate will oversee efforts to enhance service quality and customer loyalty within the branch network. With a focus on personal wealth management, this role requires leadership skills and a background in banking sales, along...