Full Time Engineer
2 weeks ago
About us As a proud member of the Ascentium Group, we stand at the forefront of innovation in Human Capital Solutions. With a forward-thinking mindset, we deliver a tailored suite of services that empower our clients to thrive in today’s fast-changing business landscape. Our Client is one of the top global service provider for IT hardware manufacturers, global system integrators, and device-as-a-service providers worldwide. Key Responsibilities Technical Support & Troubleshooting: Provide advanced technical support for print and document solutions, troubleshoot escalated incidents, and resolve multi-user issues by engaging with internal teams and vendors. Change Management & Implementation: Implement and support change requests while ensuring compliance and successful deployment, alongside managing application-level upgrades for related server applications. Preventative Maintenance & Monitoring: Conduct preventative maintenance and health checks using monitoring tools, while driving root cause analysis for recurring incidents. Documentation & Collaboration: Prepare technical documentation and knowledge base articles, while collaborating with HP and senior management on new projects and consistent business performance. Incident Management & Leadership: Lead resolution activities for major incidents, manage cases through various systems, and ensure certification and testing of fleet equipment. Key Requirements Education & Experience: Vocational training, technical certifications, or an Associate Degree is required; a BA/BS degree is preferred. Minimum of 5 years’ experience in a technical support role, preferably within the print or technology service industry. Industry Knowledge: Experience in enterprise environments with a focus on managed print services is highly desirable, including strong troubleshooting skills in hardware, software, and networked printing. Technical Expertise: Deep understanding of secure printing and scanning solutions, SQL database integration, and advanced experience in firmware updates and print server management (e.g., SafeCom, Kofax). Communication & Leadership Skills: Excellent verbal and written communication skills, proven ability to manage escalations, lead problem resolution, and engage with senior management. Team Development & Language Proficiency: Ability to mentor junior staff and contribute to upskilling, along with skills in case documentation and knowledge base creation. Fluent in English, Mandarin, and Cantonese. Interested parties please send your application with full career history, current and expected salary by clicking Apply Now button. Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only. #J-18808-Ljbffr
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Full-Time Nanny
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Hong Kong Island, Hong Kong SAR China Full Fortune Family Limited Full timeJob Overview We are seeking a caring, reliable, and experienced nanny who can provide excellent childcare for a western family. The ideal candidate will be comfortable working with children, assisting with daily activities, and promoting a positive and nurturing environment. The role will also involve traveling with the family to ensure that the children’s...
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Hong Kong Island, Hong Kong SAR China Time Auction Full timeVolunteer Engagement and Operations Ambassador (Full Time or Near Full Time) Join the Time Auction team as a Volunteer Engagement and Operations Ambassador, the welcoming face and first point of contact for volunteers. Responsibilities Act as the first welcoming face and point of contact for volunteers, ensuring they feel at home from day one. Support...
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Project Coordinator
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Full Stack Engineer
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Full Stack Engineer
1 week ago
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Software Engineer
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Fintech Engineer
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Lead Full Stack Engineer, Pre-trade Engineering
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Full-time Math Teacher
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Sales Executive
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