Harvest Personnel Agency | Senior Manager – Policy Owner Services
2 days ago
Responsibilities:
- Monitor and support the team to achieve pre-set service standards and company goals
- Handle and assess all types of insurance claims
- Ensure claims procedures comply with regulatory requirements, company policies and claims guidelines
- Set up claims guidelines for new products and update claims manual from time to time
- Prepare claims management reports
- Work with auditors for claims audit
- Participate in system design / testing
- Handle claims related enquiries and complaints
- Convey training to internal staff and agency
- Provide coaching and training to subordinates
- Participate in ad-hoc projects and assist supervisor for projects assigned
Requirements:
- University graduates, with 10 years’ experience on claims in the life insurance industry, with supervisory experience for at least 2 years
- Strong problem solving skills and analytical skill
- Independent, self-motivated, able to work under pressure and meet challenges
- Good command in both written Chinese and English
Location: Wanchai
Salary: NegFor any query, please call Ms. Wan at 23120060 or Apply Now
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