Senior Operations Manager
7 days ago
Be among the first 25 applicants
Responsibilities- Oversee and drive productivity and positive customer outcomes within the local insurance operations.
- Manage project funnel and take responsibility for timely and efficient delivery.
- Lead and ensure compliance with Allianz Group standards in relation to local outsourcing function, business continuity and security, protection & resiliency, and data privacy.
- Implement and maintain IT governance frameworks and policies.
- Ensure compliance with Allianz Group standards and regulatory requirements.
- Conduct regular audits and assessments to identify and mitigate risks.
- Oversee the development and implementation of security strategies and protocols.
- Monitor and respond to security incidents and breaches.
- Collaborate with other departments to ensure data protection and cybersecurity measures are in place.
- Manage, mentor, and develop a small team of IT professionals.
- Foster a collaborative and innovative team environment.
- Set performance goals and conduct regular evaluations.
- Optimize IT operations to ensure efficiency and effectiveness.
- Manage IT budgets, resources, and projects.
- Drive continuous improvement initiatives within the Operations and IT department.
- Collaborate with senior management and other departments to align IT strategy with business objectives.
- Communicate IT policies and procedures to stakeholders across the organization.
- Bachelor's degree in information technology, Computer Science, or a related field.
- Experience in Insurance or Financial Services is preferred.
- Minimum of 8 years of experience in IT operations, with a focus on governance and security.
- Proven experience in managing and leading a team.
- Strong knowledge of IT governance frameworks (e.g., COBIT, ITIL) and security standards (e.g., ISO 27001, NIST).
- Excellent problem-solving and decision-making skills.
- Strong communication and interpersonal skills.
- Certifications such as CISM, CISSP, or CISA.
- Experience with cloud technologies and cybersecurity tools.
- Project management experience or certification (e.g., PMP).
Mid-Senior level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesInsurance
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