Branch Service Manager I — Elevate Customer Experience

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Join to apply for the Customer Service Manager I role at HSBC Be among the first 25 applicants Principal Responsibilities Ensure smooth branch operation and achieve satisfactory audit rating through meeting all internal and external requirements of control and service standard Supervise the branch's performance and make changes if necessary Handle the...

Branch - Customer Services Representative (Teller) (Job ID 3705) Job Responsibilities Provide high‑quality and customer‑friendly counter services to customers Handle daily financial transactions and customers' enquiries Refer customers to respective colleagues to satisfy other financial needs Provide excellent service in handling customer issues and...

A prominent financial institution is looking for a Branch Service Manager II. This role involves managing servicing requests and coaching team members to improve customer service. The ideal candidate should have a secondary school education, 2-5 years of experience, and strong communication skills in both English and Chinese. This position emphasizes...

A prominent banking organization in Hong Kong is seeking a General Banking Officer/Personal Banking Manager to deliver exceptional customer service and promote financial services. The ideal candidate has a university degree or equivalent and a strong sales orientation. Responsibilities include identifying potential clients for financial products,...

A leading financial institution in Hong Kong is seeking a Customer Service Officer for its Consumer Banking Group Relief Team. The role involves assisting the Customer Service Manager in overseeing customer service and branch operations, managing staff adherence to regulations, and fostering a customer-oriented environment. Candidates should have a minimum...

A prominent bank in Hong Kong is seeking a Digital Branch Services Executive to enhance customer experience through proactive services and efficient management. Responsibilities include managing customer queues, providing excellent service, and assisting in sales targets. Ideal candidates hold a university degree or have a minimum of 1 year of experience,...

Implement business plans to achieve preset sales targets and objectives Generate new business for the branch Manage branch resources, particularly with regard to the provision of quality customer service Ensure branch operations are in compliance with the Bank's policies, procedures, and regulatory guidelines Requirements University graduates preferred, with...

Branch - Centre Operations & Services Manager To assist First Vice President, Head of Business Development or Branch Manager to implement business strategies and action plan in driving corporate and personal deposit & business growth of the Business Centre To plan, direct, coordinate and control the operations of the Business Centre To provide excellent...

A leading Asian bank seeks an Assistant Customer Service Manager to oversee customer service and operations within the branch. Candidates should have at least 3 years of relevant branch operations experience with strong leadership and problem-solving skills. Fluency in Mandarin and English is essential, and HKIB Certified Banker is preferred. The role offers...