Branch - Centre Operations & Services Manager
4 days ago
Branch - Centre Operations & Services Manager To assist First Vice President, Head of Business Development or Branch Manager to implement business strategies and action plan in driving corporate and personal deposit & business growth of the Business Centre To plan, direct, coordinate and control the operations of the Business Centre To provide excellent service in handling customer issues, complaints and enquiries in a timely, problem‑free and responsive manner To ensure all daily transactions and relevant controls are performed accurately and properly according to the Bank’s standard procedures Requirements HKDSE/HKCEE or above, with 5 subjects, including Chinese, English and Mathematics at Level 2/Attained/Grade E or above Pass in the Insurance Intermediaries Qualifying Examinations (IIQE Paper 1, 2, 3 or equivalent) Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer (HKSI Paper 1, 7, 8 or equivalent) Pass in the Mandatory Provident Fund (MPF) Minimum of 5 years’ experience in banking sector covering the following: At least 3 years in supervisory position of branch operations; Sound knowledge in branch operations and able to lead a team to ensure excellent services are provided; Strong technical knowledge of the Bank’s products and services; Good understanding of relevant branch policies, procedures, practices, rules and sales compliance requirements; Good command of both spoken and written English and Chinese Other Information This position is subject to the Mandatory Reference Checking (MRC) Scheme which is implemented by the Hong Kong Monetary Authority (HKMA). In the event of BEA proceeding with a potential offer, you are obligated to give consent for the bank to conduct reference checks with your previous employers as part of the final assessment of your suitability for this role. For more details, please visit The Hong Kong Association of Banks (HKAB)’s website under the Industry Guidelines for FAQs regarding In‑Scope Individuals in the MRC Scheme ( ). Further information can also be provided on request. Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year. Incorporated in Hong Kong in 1918, The Bank of East Asia, Limited ("BEA") is dedicated to providing comprehensive wholesale banking, personal banking, wealth management, and investment services to its customers in Hong Kong, the Chinese Mainland, and other major markets around the world. BEA is a leading Hong Kong‑based financial services group listed on The Stock Exchange of Hong Kong, serving the needs of customers throughout Greater China and beyond, with total consolidated assets of HK$860.4 billion (US$110.1 billion) as of 31 December 2023. BEA also operates one of the largest branch networks in Hong Kong, with 48 branches, 42 SupremeGold Centres, and 3 i‑Financial Centres. #J-18808-Ljbffr
-
Branch Operations
4 days ago
Hong Kong Island, Hong Kong SAR China The Bank of East Asia, Limited Full timeA leading financial services group in Hong Kong is seeking a Branch - Centre Operations & Services Manager to assist with business strategy implementation and oversee daily operations. The ideal candidate will have a minimum of 5 years of banking experience, including 3 years in a supervisory role. Responsibilities include ensuring compliance with banking...
-
Business Analyst
4 days ago
Hong Kong Island, Hong Kong SAR China Bank of Communications Hong Kong Branch Full timeBusiness Analyst (Branch Operations System Development) Add expected salary to your profile for insights Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China, and also acted as one of the country’s banknote-issuing institutions. The bank was listed on the Stock Exchange of Hong Kong Limited and the...
-
Section Head, Branch Operations Management
2 days ago
Hong Kong Island, Hong Kong SAR China Bank of Communications Hong Kong Branch Full timeSection Head, Branch Operations Management Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China, and also acted as one of the country’s banknote‑issuing institutions. The bank was listed on the Stock Exchange of Hong Kong Limited and the Shanghai Stock Exchange in June 2005 and May 2007 respectively. At...
-
Branch - Branch Manager
4 days ago
Hong Kong Island, Hong Kong SAR China The Bank of East Asia, Limited Full timeImplement business plans to achieve preset sales targets and objectives Generate new business for the branch Manage branch resources, particularly with regard to the provision of quality customer service Ensure branch operations are in compliance with the Bank's policies, procedures, and regulatory guidelines Requirements University graduates preferred, with...
-
Branch Operations
2 days ago
Hong Kong Island, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full timeA leading bank in Asia is seeking an Assistant Customer Service Manager for its Consumer Banking Group in Hong Kong. This role involves assisting in managing branch operations, ensuring compliance with regulations, and overseeing customer services. The ideal candidate should have at least 3 years of experience in branch operations, including managerial...
-
Digital Branch Service Executive
4 days ago
Hong Kong Island, Hong Kong SAR China Hang Seng Bank Ltd Full timeHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and...
-
Section Head, Branch Operational Policy
4 days ago
hong kong, Hong Kong SAR China Bank of Communications Hong Kong Branch Full timeSection Head, Branch Operational Policy & Process Governance Add expected salary to your profile for insights Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China, also acting as one of the country’s banknote-issuing institutions. The bank was listed on the Hong Kong and Shanghai Stock Exchanges in 2005...
-
Branch Operations Lead — Customer Service
2 days ago
Hong Kong Island, Hong Kong SAR China DBS Full timeA leading Asian bank seeks an Assistant Customer Service Manager to oversee customer service and operations within the branch. Candidates should have at least 3 years of relevant branch operations experience with strong leadership and problem-solving skills. Fluency in Mandarin and English is essential, and HKIB Certified Banker is preferred. The role offers...
-
Branch Service Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Leadingnation Full timeJob Responsibilities Oversee daily operations of branch Ensure all operations are carried out in a proper manner and full compliance with the Bank's policies and procedures and regulatory requirements Ensure high quality of service is accurately and efficiently provided to customer Job Requirements HKCEE holder with passes in Chinese, English and Mathematics...
-
Branch Operations Lead | Compliance
2 days ago
Hong Kong Island, Hong Kong SAR China PI Business Consulting Limited Full timeA reputable banking institution is seeking a Deputy Branch Manager to oversee branch operations and ensure compliance with internal procedures. This role includes supervising daily operations, supporting the Branch Manager in aligning teams, and leading internal control checks. The ideal candidate will have at least 5 years of relevant experience in branch...