Assistant Manager, IT Support

5 days ago


Kowloon, Hong Kong SAR China Zircon Securities (HK) Limited Full time

Responsibilities Manage and maintain brokerage and brokerage‑related systems, ensuring high availability and performance. Provide expert‑level application support to stakeholders, addressing their technical needs promptly. Follow‑up on issues, liaise with vendors, and manage user requests to ensure timely resolution. Manage user management, configuration, office and Network infrastructure to maintain operational efficiency. Assist in the development of IT‑related policies and procedures to standardize processes. Assist in completing annual IT audits to ensure compliance and identify areas for improvement. Provide support to brokerage‑related positions, leveraging relevant industry experience. Perform ad‑hoc duties as assigned. Requirements Bachelor's Degree or above in Computer Science, Information Technology or related disciplines. 3 years’ relevant experience in securities firms or financial institution. Familiarity with scripting languages (Windows, Linux shell script) and SQL is a plus. Knowledge in handling BSS is preferred. Excellent communication skills in Cantonese, Mandarin and English. Highly self‑motivated, able to deep dive the root cause and provide resolution with minimum supervision. #J-18808-Ljbffr



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