Solution Consultant

4 months ago

hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

Client Description

Leading telecom carrier and IT solutions company

Job Description

Responsibilities
  • To provide professional consultancy services to our corporate customers by understanding and translating their user needs into technical requirements, particularly in the area of Microsoft 365 and Licensing.
  • To assist in planning and proposing Microsoft solutions that involve single or multiple sub-system(s), e.g. Telecom Services, Cloud Solution, and security with the support from other domain specialists.
  • To assist in preparing sales proposals or tender responses together with migration plans through assisting close liaison with business partners and internal stakeholders.
  • To participate in account development plan of major accounts to assist in formulating the strategy and exploring new opportunities to enhance the customer stickiness and HKT positioning in digital transformation business.
Additional Responsibilities
  • Responsible for the pre-sales of ICT solutions including Cloud Computing, CDN, Data Centre, Managed Security, VoIP, IP/SDH/Metro Ethernet/MPLS WAN.
  • Propose telecommunication and ICT solutions to enterprise or carrier sales to cope with customer needs.
  • Participate in the whole pre-sales cycle, including customer meetings, user requirement studies, design, presentation, demonstration, proposal, and the RFP/bidding phases.
  • Work closely with Product Managers and ICT Managers to differentiate the company’s solutions and assist in product marketing of technical designs.
  • Coordinate and provide solution-related training to the Sales Department throughout the globe.
  • Manage the BSS and CRM system operations to ensure smooth data transactions throughout the pre-sales stage.
Solution Consultant / Specialist (Cyber Security / Network Security) Responsibilities
  • Introduce group portfolio of managed security solutions to achieve a high share-of-wallet in the account.
  • High energy pursuit of opportunities working in tandem with account managers.
  • Understand customer’s businesses, and identify influencers and decision makers within a customer organization.
  • Focus on identifying customer’s business challenges and developing strong value propositions to help customers meet their business objectives through ICT solution sales.
  • Conduct high impact sales presentations and prepare sales proposals.
  • Engage effectively with all levels across a customer’s organization to include all C-level executives, negotiate with customers and effectively close business deals.
  • Ensure revenue and profit targets are met.
  • Ensure excellent customer satisfaction levels with every customer engagement.
Job Requirements Requirements
  • University degree in IT or related disciplines.
  • At least 2 years’ experience in Microsoft products’ solution design or consultancy, preferably with implementation experience.
  • Holder of professional accreditations, such as Microsoft 365, Azure, MCSE or equivalents are preferable.
  • Good knowledge of Microsoft 365, including different provisioning approaches, migration methods.
  • Good knowledge of Exchange and email systems.
  • Good knowledge of AD infrastructure and AAD integration.
  • Knowledge of Power Apps, Intune & MIP etc.
  • Knowledge of Azure Cloud and Azure Virtual Desktop.
  • Knowledge of Microsoft licensing models like EA & CSP etc.
  • Self-motivated, innovative, customer-focused, result-oriented with logical/analytical thinking.
  • Strong business acumen with good presentation and communication skills.
  • Good command of both spoken and written English & Chinese.
Additional Requirements
  • Degree or above in Telecommunications, Computer Studies, Electrical Engineering or related disciplines.
  • At least 5 years of solution architect experience in global telecommunication networks.
  • Possess professional CCNP or CCDP certificate is a must.
  • Other professional certificates (i.e. CCIE, CISSP, PMP) will be advantageous.
  • Proficiency in Visio and MS Office is a MUST.
  • Able to maintain good working relationships with both technical and non-technical users, including effective communication with a large user base of various levels of IT knowledge.
  • Quick learner with superior analytical problem-solving and presentation skills.
  • Good command of both written and spoken English and Chinese, including Cantonese and Mandarin; language fluency is a prerequisite for this role.
Solution Consultant / Specialist (Cyber Security / Network Security) Requirements
  • Minimally 3 years’ experience in selling end-to-end security solutions such as Firewall, IPS, IDS, VPN, authentication, content filtering, patch management, data loss prevention, SIEM, OS-hardening, web server security, vulnerability assessment, managed security testing, endpoint, and cloud security.
  • Familiar with security solutions from Trustwave, Palo Alto, FireEye, Checkpoint, and Akamai etc.
  • Sales experiences and familiarity with supporting enterprise information infrastructure (e.g. server, network, AD) will be an added advantage.
  • A degree or higher in IT, Business, Marketing, or related field.
  • High degree of self-motivation, strong commitment, and result-oriented.
  • Dedicated & excellent team player with excellent written and verbal communication skills.
  • To be an independent and resourceful team player with a genuine enthusiasm for providing excellent support to internal and external customers.
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