Customer Service Data Analytics Assistant Manager

Customer Analytics & Data Science Manager (Digital Sales) Apply for the role at Bank of China (Hong Kong). Responsibilities Develop and manage data and behavior-driven targeted marketing execution and customer contact strategies. Work closely with business units to identify opportunities and data/digital innovations in driving digital sales through...

Data Analytics Manager – SW9910 | 05 Feb 2020 Responsibilities Work with stakeholders throughout the organization to identify opportunities by leveraging big data analytics to drive business results Lead and coach the Data Analytics Team to conduct in-depth and dynamic data analysis from complex datasets (structured and unstructured), derive business...

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their...

Hong Kong, Hong Kong SAR, Hong Kong HK$ 40,000.00 - 50,000.00 (Hong Kong Dollar) Job Openings Assistant Manager | SQL, Tableau, Data Analytics About the job Assistant Manager | SQL, Tableau, Data Analytics King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are...

A leading recruitment firm in Hong Kong is looking for a Customer Service Manager to oversee operations including hotlines and live chat. The ideal candidate will manage the service team, enhance vendor performance, and utilize data analytics for service improvement. With a degree and at least 8 years in customer service operations, particularly in...

Assistant Manager Customer Experience - Service Design Add expected salary to your profile for insights Reports to: Customer Experience Manager – Strategy and Design Departments: Customer Experience Design Department The role is part of a global team in our Customer Experience & Design (CED) department who aim to refine, invest and improve in the areas...

A well-established retail company in Hong Kong is looking for a Customer Service Data Analytics professional focused on analyzing customer feedback to enhance the customer experience. The ideal candidate should possess strong analytical skills, excellent communication, and stakeholder management. Responsibilities include analyzing customer data, driving...

The ideal candidate will take ownership of key projects, engage with senior stakeholders, and leverage their expertise in data and analytics to deliver tangible business outcomes. Key Responsibilities Lead and manage end‑to‑end data & AI projects, from conceptualization to deployment and value realization. Serve as the primary point of contact for...

Client Description Listed “blue-chip” in Hong Kong Job Description Conduct customer analysis to provide insight support throughout the entire campaign process including pre-campaign analysis, segment recommendation and post-campaign evaluation Design, develop and manage ad-hoc and regular customer reports to support CRM initiatives Support ad-hoc...

Key Responsibilities Manage the operations of customer service delivered in various platforms including inbound and outbound calls, walk-in customers and live chat. Efficiently plan resources and assign tasks to accomplish target Key Performance Indicators (KPI). Monitor and improve individual's performance to maximize overall operational efficiency and...