Fraud Prevention Officer

4 hours ago

Hong Kong Island, Hong Kong SAR China eTeam Full time

Senior Information Technology Recruitment Consultant For APAC Region To handle victim/potential victim of fraud and raise suitable questions with the customers to probe the purpose and nature of the transactions concerned; To assess whether the explanation provided is commensurate with HASE's knowledge of the customers' profile, given the circumstances; In an event where the customers decide to proceed with transaction regardless of alerts/advice from the bank, the specialists should consider taking further mitigating measures , such as to temporarily halt the transaction or to request assistance from LEA (e.g. police). To provide immediate professional advice to customers who suspect they have been defrauded Coordinate and communicate with various internal and external stakeholders including Police on fraud related issues Understand the latest/active fraudulent activities in the market and reduce/avoid fraud losses for customers through your valuable work Promote and foster good culture on fraud awareness and prevention Requirements Min. 2 years of work experience in fraud or customer service preferably in bank industry High-level of customer centricity mindset with dedication to deliver exceptional quality services for customers Excellent written and spoken English and Chinese, with proficiency in Putonghua would be an advantage Strong communication and problem-solving skills Saturday work required. Candidates require to commit at least mins. 40 hours per month and attend 2 weeks full time training session upon joinbank Seniority level Associate Employment type Part-time Job function Finance Industries Staffing and Recruiting #J-18808-Ljbffr

  • Fraud Prevention

    1 week ago

    Hong Kong Island, Hong Kong SAR China Dah Sing Financial Group Full time

    A leading financial services provider in Hong Kong is seeking a Fraud Prevention Officer to work actively and independently in preventing and investigating credit card fraud cases. Responsibilities include investigating fraud cases, analyzing trends to minimize losses, contacting customers for support, and assisting law enforcement. Qualified candidates must...

  • Fraud Education

    2 weeks ago

    hong kong, Hong Kong SAR China Hang Seng Bank Ltd Full time

    A leading financial institution in Hong Kong is seeking a Training Expert to lead customized learning programs focused on fraud prevention. The ideal candidate should have over 8 years of experience in training or education, excellent facilitation skills, and proficiency in both English and Chinese. Responsibilities include conducting needs analysis,...

  • Security Manager

    2 weeks ago

    Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full time

    Security Manager - Fraud & Loss Prevention We are looking for a skilled Security Manager to oversee the assets and security operations within the retail industry. The role requires a proactive individual with strong organizational and management skills. This role is with a well-established organization in the retail industry. As a large organization, they...

  • Fraud Solutions Lead

    4 days ago

    Hong Kong Island, Hong Kong SAR China Airwallex Full time

    About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...

  • Manager, Fraud Risk Operations(Lending Fraud)

    1 week ago

    Hong Kong Island, Hong Kong SAR China Standard Chartered Full time

    Manager, Fraud Risk Operations (Lending Fraud) Job Description Responsibilities Strategy Ensure effective performance in the fraud risk management function through assisting the Head Fraud Risk Operations, Hong Kong, and working closely with other team members to adhere to policies and guidelines, taking initiatives to identify risk areas and suggesting...

  • Manager, Fraud Risk Operations(Lending Fraud)

    1 week ago

    hong kong, Hong Kong SAR China Standard Chartered Bank Full time

    Responsibilities Strategy Ensure effective performance in the fraud risk management function through assisting the Head Fraud Risk Operations, Hong Kong as well as working closely with other team members to adhere to policies and guidelines, taking initiatives to identify risk areas and suggesting changes of control measures. Process Handle daily fraud risk...

  • Director, Fraud Risk

    1 week ago

    Hong Kong Island, Hong Kong SAR China Airwallex Full time

    About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...

  • Fraud Solutions Lead

    1 week ago

    Hong Kong Island, Hong Kong SAR China Airwallex (Hong Kong) Limited Full time

    Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts,...

  • Senior Claims Fraud Risk Analyst

    2 weeks ago

    Hong Kong Island, Hong Kong SAR China Connexe Search Full time

    A leading insurance group in Hong Kong is seeking a Fraud Specialist to join their expanding team. The role involves monitoring claims fraud, preventing fraud through review processes, and verifying potential fraud cases. Candidates should have a degree, at least 5 years of experience in claims, underwriting, or project management, and strong analytical...

  • Manager, Fraud Education and Communication

    2 weeks ago

    hong kong, Hong Kong SAR China Hang Seng Bank Ltd Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. We’re not just fighting fraud; we’re empowering our frontline teams to protect our customers and represent our brand. This high-impact role will enable you to lead customized learning...