Manager, Fraud Education and Communication
4 days ago
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. We’re not just fighting fraud; we’re empowering our frontline teams to protect our customers and represent our brand. This high-impact role will enable you to lead customized learning programs focused on fraud prevention and help frontline staff stay sharp, safeguard our customers, and make a meaningful difference in the community. Responsibilities Conduct Training Needs Analysis to uncover skill gaps and unlock growth potential. Design programs, create engaging learning content, and deliver the training aligned with business goals and compliance standards. Deliver communication and soft skills training tailored to operational and fraud‑prevention purposes. Drive event management and outreach training across schools, NGOs, and community partners. Support broader fraud‑management initiatives, including learning strategies, fraud awareness campaigns, and fraud case handling. Qualifications Minimum 8 years’ working experience, preferably in training, education, or related professional fields. Knowledge of fraud typologies and emerging fraud trends in digital banking or financial crime compliance. Proven ability to craft and execute training activities in dynamic banking environments. Excellent facilitation skills and a genuine passion for developing people. Experience with video production and digital training tools is an advantage. Proficiency in both English and Chinese, including Putonghua. A proactive attitude, ready to take on new challenges and deliver excellence. You’ll achieve more when you join Hang Seng Bank Limited. #J-18808-Ljbffr
-
Manager, Fraud Education and Communication
8 hours ago
hong kong, Hong Kong SAR China Hang Seng Bank Full timeManager, Fraud Education and Communication – Hang Seng Bank (HK) We’re not just fighting fraud; we’re empowering our frontline teams to protect our customers and represent our brand. We’re looking for a dynamic and passionate training professional to lead customized learning programs focused on fraud prevention. This high‑impact role will help...
-
Fraud Education
4 days ago
hong kong, Hong Kong SAR China Hang Seng Bank Ltd Full timeA leading financial institution in Hong Kong is seeking a Training Expert to lead customized learning programs focused on fraud prevention. The ideal candidate should have over 8 years of experience in training or education, excellent facilitation skills, and proficiency in both English and Chinese. Responsibilities include conducting needs analysis,...
-
Manager, Fraud Risk Operations(Lending Fraud)
8 hours ago
hong kong, Hong Kong SAR China Standard Chartered Bank Full timeResponsibilities Strategy Ensure effective performance in the fraud risk management function through assisting the Head Fraud Risk Operations, Hong Kong as well as working closely with other team members to adhere to policies and guidelines, taking initiatives to identify risk areas and suggesting changes of control measures. Process Handle daily fraud risk...
-
Hong Kong Island, Hong Kong SAR China Standard Chartered Full timeManager, Fraud Risk Operations (Lending Fraud) Join to apply for the Manager, Fraud Risk Operations (Lending Fraud) role at Standard Chartered . Strategy Ensure effective performance in the fraud risk management function through assisting the Head Fraud Risk Operations, Hong Kong as well as working closely with other team members to adhere to policies and...
-
Fraud Risk Manager
6 days ago
Hong Kong, Hong Kong SAR China OKX Full timeWho We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...
-
Fraud Project Officer
4 days ago
Hong Kong Island, Hong Kong SAR China Peoplebank Hong Kong Limited Full timeFraud Project Officer (Fraud management) up to 25k Add expected salary to your profile for insights We are seeking a Fraud Management Manager to join the team. You will be responsible for protecting the bank from AML mule activity and fraud, acting as a key first line of defense. Key Responsibilities Lead AML mule detection and fraud transaction monitoring,...
-
Hong Kong Island, Hong Kong SAR China Standard Chartered Full timeManager, Fraud Risk Operations (Lending Fraud) Job Description Responsibilities Strategy Ensure effective performance in the fraud risk management function through assisting the Head Fraud Risk Operations, Hong Kong, and working closely with other team members to adhere to policies and guidelines, taking initiatives to identify risk areas and suggesting...
-
Assistant Fraud Manager
2 weeks ago
Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeResponsibilities: Organize events to promote anti-fraud awareness. Work closely with marketing team to design campaigns that mitigate fraud risk. Work closely with 2nd line of defense, regulatory bodies, law enforcement units and frontline to deliver customer education programs in relation to anti-fraud. Understand and analyze the latest fraud trend to...
-
Lending Fraud Risk Operations Manager
1 week ago
Hong Kong Island, Hong Kong SAR China Standard Chartered Full timeA leading international bank in Hong Kong seeks a Manager for Fraud Risk Operations to prevent and manage fraud risks effectively. The role requires overseeing fraud investigations, enhancing preventive measures, and ensuring compliance with policies. Ideal candidates possess a relevant university degree and have 6 to 8 years of experience in Fraud Risk...
-
Lending Fraud Risk Operations Manager
8 hours ago
hong kong, Hong Kong SAR China Standard Chartered Bank Full timeA leading financial institution in Hong Kong is seeking an experienced professional for the role of Fraud Risk Management. The ideal candidate will hold a degree in Business Administration and have 6-8 years of relevant experience. Responsibilities include managing daily fraud risk operations, analyzing fraud patterns, and collaborating with stakeholders....